护理是科学、艺术与爱心的结合.稳重、端庄的仪容,和蔼可亲的态度,高雅大方,训练有素的举止,不仅构成护士外在美,而且可以反映其内在修养.细致、热情、周到的礼仪服务是缓解护患关系、提高服务质量、改善服务态度行之有效的方法.%Nursing is the combination of science, art, and loving heart. Stable, dignified appearance, amiable attitude, elegant, and well-trained manner not only construct the outside beauty of nurse, but also reflect their inner cultivation. Detailed, warm and thoughtful liturgical service is an effective method to ease the nurse-patient relationship, improve service quality, and improve the service attitude.
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