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Voices That Care: Licensed Practical Nurses and the Emotional Labour Underpinning Their Collaborative Interactions with Registered Nurses

机译:关心的声音:执业执业护士和与注册护士进行协作互动的情感劳动

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摘要

Recognizing the emotional labour underlying interprofessional collaborations (IPCs) could be considered a crucial step towards building a cohesive nursing team. Although IPCs between registered nurses (RNs) and licensed practical nurses (LPNs) have been linked to quality nursing care, little is known about the emotions experienced by LPNs during their interactions with RNs or those factors that influence IPCs. A questionnaire administered to 309 LPNs found that (1) the professional identity of LPNs has evolved into a that of a unique social group; (2) LPNs define IPC as an interpersonal process of exploring similar or dissimilar assessments of a patient's status with RNs and, together, establishing a course of nursing actions; (3) the primary organizational factor facilitating IPCs is inclusive nursing leadership; (4) the interpersonal factor promoting IPCs is the level of trust RNs extend to LPNs; and (5) an LPN's emotional labour (i.e., internal emotional regulation) is most tangible during uncollaborative interactions with RNs.
机译:认识到专业间合作(IPC)背后的情感劳动可以被认为是建立具有凝聚力的护理团队的关键一步。尽管注册护士(RN)和执业执业护士(LPN)之间的IPC已与优质护理联系在一起,但对于LPN与RN互动或影响IPC的那些因素所经历的情绪知之甚少。对309个LPN进行的问卷调查发现:(1)LPN的职业身份已演变为一个独特的社会群体的身份; (2)LPN将IPC定义为一种人际关系过程,该过程是探索与RN相似或不同的患者状况评估,并共同建立护理措施的过程; (3)促进IPC的主要组织因素是包容性护理领导; (4)促进IPC的人际关系是RN扩展到LPN的信任程度; (5)在与RN的非合作互动中,LPN的情感工作(即内部情感调节)最为明显。

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