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Computer tools to support collaborative organization design: definition and analysis of the work at the Vanderbilt University Hospital and Clinic.

机译:支持协作组织设计的计算机工具:范德比尔特大学医院和诊所的工作定义和分析。

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摘要

In November, 1993 The Vanderbilt University Hospital and Clinic (VUH/TVC) convened a 10-member Collaborative Organization Design (COD) team that represented a diagonal slice through the organization. This team, lead by Gelinas & James, an outside consulting firm, was charged to develop, recommend, and implement a new organizational design which would promote a stronger patient focus, increased efficiency, and lower costs. The COD process is structured to inspire and enable employees to rebuild their organization so that it can respond to the challenges and opportunities that exist within their environment, to customer needs, and their own aspirations. This manuscript describes several of the computer tools which were utilized in the definition and analysis of the work of patient care at VUH/TVC. Specific examples of the findings from this phase of the work are utilized to illustrate their use and value.
机译:1993年11月,范德比尔特大学医院和诊所(VUH / TVC)召集了一个由10名成员组成的协作组织设计(COD)团队,该团队代表了整个组织的对角线。这个由外部咨询公司Gelinas&James领导的团队负责开发,推荐和实施新的组织设计,这将促进患者更加关注重点,提高效率并降低成本。 COD流程旨在激发员工并使他们能够重建组织,从而使其能够应对环境中存在的挑战和机遇,满足客户需求以及自己的期望。该手稿描述了几种用于定义和分析VUH / TVC的患者护理工作的计算机工具。该工作阶段的发现的具体示例被用来说明其用途和价值。

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