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Learning from implementation setbacks: Identifying and responding to contextual challenges

机译:从实施过程中的挫折中吸取教训:识别和应对环境挑战

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摘要

IntroductionWe address organizational learning about implementation context during setbacks to primary care redesign in an ambulatory system. The redesign expanded care teams and added a medical assistant assigned administrative and coordination tasks. The redesign was expected to improve care efficiency, prevention, and continuity. In response to setbacks, redesign and system leaders used understanding of context to plan system‐wide changes, as well as program adjustments. Doing so enhanced the redesign's prospects and contributed to system learning.
机译:简介我们解决了在门诊系统中对初级保健重新设计的挫折期间组织对实施环境的了解。重新设计扩大了护理团队,并增加了分配行政和协调任务的医疗助理。重新设计有望提高护理效率,预防和连续性。为了应对挫折,重新设计和系统负责人使用对上下文的理解来计划系统范围的更改以及程序调整。这样做可以提高重新设计的前景,并有助于系统学习。

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