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A Shift From Logistic Software to Service Model: A Case Study of New Service-Driven-Software for Management of Emergency Supplies During Disasters and Emergency Conditions by WHO

机译：从物流软件到服务模式的转变：世卫组织在灾害和紧急情况下管理应急物资的新型服务驱动软件的案例研究

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摘要

World Health Organization (WHO) states access to medicine as a priority area for universal health coverage, wherein a well-functioning medicine supply chain is indispensable. Optimization of supply chains to cut losses related to overstocking, expiration, and inefficiencies protect the investments and strengthen health systems to better deliver the health services. This article shares the experience of developing a service-driven-software for pharmaceutical supplies during emergency conditions and disasters, and the advantages gained. In 2005, Logistic Support System (LSS), the updated version of SUMA (Supply Management), was introduced by WHO during the earthquake in Pakistan which had offered valuable but limited services to many countries. Moving from ad hoc to a more organized approach, the medical donations and stockpiles of essential medicinal supplies were inventoried on LSS database for managing the dispatch of medical supplies to the disaster-hit area in a shortest possible time. Post disaster rescue and rehabilitation work further instigated the need for development of a new software, Pharmaceutical Information Management System (PIMS), that was effective in the emergency as well as routine inventory operations. It was used for efficient and improved access of medicines and faster decision making. The new systems proved vital to anticipate over/under stocking through proactive alerts and prompting. The updated information on epidemiological and drug utilization needs were crucial for the effective quantification and ordering throughout the supply chain. Implementation of PIMS demanded appreciable customization including conversion of system from stand-alone to online system with consolidation of information on stocks from all locations. Provision of multi-user option allowed facilitation according to the user authorization, and was equipped with improved-speed, efficiency, and security. PIMS was successfully replicated by the pioneer team of pharmacist from Pakistan in other countries.
机译：世界卫生组织（WHO）指出，获得药物是全民健康覆盖的优先领域，在这里，运作良好的药物供应链是必不可少的。优化供应链以减少与库存过多，过期和效率低下有关的损失，可以保护投资并加强卫生系统，以更好地提供卫生服务。本文分享了在紧急情况和灾难期间开发用于药品供应的服务驱动软件的经验，以及所获得的好处。 2005年，世卫组织在巴基斯坦地震期间引入了后勤支持系统（LSS），即SUMA（供应管理）的更新版本，该系统为许多国家提供了宝贵但有限的服务。从临时到组织化，LSS数据库中存储了基本医疗用品的医疗捐赠和库存，以便在尽可能短的时间内管理医疗用品向受灾地区的分发。灾后救援和恢复工作进一步刺激了对新软件药业信息管理系统（PIMS）软件的开发需求，该软件在紧急情况和常规库存操作中均有效。它用于有效和改善药品的获取以及更快的决策制定。事实证明，新系统对于通过主动警报和提示来预测库存过多/不足至关重要。关于流行病学和毒品使用需求的最新信息对于整个供应链中的有效量化和订购至关重要。 PIMS的实施要求适当的定制，包括将系统从独立系统转换为在线系统，并整合所有位置的库存信息。提供多用户选项允许根据用户授权进行便利，并具有提高的速度，效率和安全性。来自其他国家/地区的巴基斯坦药剂师先驱团队成功复制了PIMS。

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