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Consumers’ Perspectives on Alternative Short Food Supply Chains Based on Social Media: A Focus Group Study in Spain

机译:消费者对基于社交媒体的替代性短食物供应链的看法:西班牙的焦点小组研究

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摘要

Nowadays, an increasing number of consumers are demanding more information and more direct contact with food producers in order to avoid the various intermediaries in the supply chain, thus improving food traceability and price transfer. This has led to the development of more direct (short) food supply chains (SFSCs). Although consumer preferences to use SFSCs rather than traditional (long) supply chains have been widely researched in the literature, this study brings a new approach with the use of social media sites to build online SFSCs. A focus group approach with a total of 32 participants was used in this study with the main objective to understand consumers’ awareness and acceptance of SFSCs. Special attention was given to the use of social media and electronic word of mouth (eWOM) as new approaches to support the creation of such alternative channels.
机译:如今,越来越多的消费者要求更多的信息并与食品生产商进行更直接的联系,以避免供应链中的各种中介,从而改善了食品的可追溯性和价格转移。这导致了更多直接(短)食品供应链(SFSC)的发展。尽管在文献中已经广泛研究了消费者偏爱使用SFSC而不是传统的(长)供应链的情况,但这项研究通过社交媒体网站构建在线SFSC带来了一种新方法。本研究采用焦点小组方法,共有32名参与者参加,其主要目的是了解消费者对SFSC的认识和接受程度。特别关注使用社交媒体和电子口碑(eWOM)作为支持创建此类替代渠道的新方法。

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