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Social media as a space for support: Young adults perspectives on producing and consuming user-generated content about diabetes and mental health

机译:社交媒体作为支持的空间:年轻人对产生和消费用户生成的有关糖尿病和心理健康的内容的观点

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摘要

Social media offer opportunities to both produce and consume content related to health experiences. However, people's social media practices are likely to be influenced by a range of individual, social and environmental factors. The aim of this qualitative study was to explore how engagement with user-generated content can support people with long-term health conditions, and what limits users' adoption of these technologies in the everyday experience of their health condition. Forty semi-structured interviews were conducted with young adults, aged between 18 and 30 years, with experience of diabetes or a common mental health disorder (CMHD). We found that the online activities of these young adults were diverse; they ranged from regular production and consumption (‘prosumption’) of health-related user-generated content to no engagement with such content. Our analysis suggested three main types of users: ‘prosumers’; ‘tacit consumers’ and ‘non-engagers’. A key determinant of participants' engagement with resources related to diabetes and CMHDs in the online environment was their offline experiences of support. Barriers to young adults' participation in online interaction, and sharing of content related to their health experiences, included concerns about compromising their presentation of identity and adherence to conventions about what content is most appropriate for specific social media spaces. Based on our analysis, we suggest that social media do not provide an unproblematic environment for engagement with health content and the generation of supportive networks. Rather, producing and consuming user-generated content is an activity embedded within individuals' specific health experiences and is impacted by offline contexts, as well as their daily engagement with, and expectations, of different social media platforms.
机译:社交媒体为生产和消费与健康体验相关的内容提供了机会。但是,人们的社交媒体实践可能会受到一系列个人,社会和环境因素的影响。这项定性研究的目的是探讨与用户生成的内容的互动如何为长期健康状况的人们提供支持,以及在用户每天的健康状况中限制用户采用这些技术的因素。对年龄在18至30岁之间,患有糖尿病或常见精神健康障碍(CMHD)的年轻人进行了40次半结构化访谈。我们发现这些年轻人的在线活动多种多样。它们的范围从与健康相关的用户生成内容的常规生产和消费(“消费”)到不参与此类内容。我们的分析建议了三种主要类型的用户:“生产者”; “默认消费者”和“非参与者”。在线环境中参与者与糖尿病和CMHD相关资源互动的关键因素是他们的离线支持经验。阻碍年轻人参与在线互动以及与他们的健康经历相关的内容共享的障碍包括担心损害他们的身份表述以及遵守哪种内容最适合特定社交媒体空间的约定。根据我们的分析,我们建议社交媒体不要为参与健康内容和支持网络的产生提供一个毫无问题的环境。而是,生产和消费用户生成的内容是一种嵌入到个人特定健康体验中的活动,并且受离线环境以及他们每天与不同社交媒体平台的互动和期望的影响。

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