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Disseminating information about healthcare effectiveness: a survey of consumer health information services

机译:传播有关医疗保健有效性的信息:消费者健康信息服务调查

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摘要

BACKGROUND: In 1997 a research based information leaflet designed for men considering being screened for prostate cancer was distributed to general practitioners (GPs) and consumer health information services. OBJECTIVES: To investigate consumer health information service staff opinions of the leaflet and the use they made of it. To find out whether such staff would find similar leaflets on other topics useful. DESIGN: A postal questionnaire survey sent to United Kingdom consumer health information services. RESULTS: Consumer health information service staff were enthusiastic about the content and presentation of the leaflet and gave it to many enquirers, including some who had not been given information by their GPs. Respondents were keen to be supplied with similar leaflets about different topics. Some respondents were reluctant to give the leaflet to people enquiring about screening for prostate cancer, for example, because they thought that the leaflet would cause anxiety, or because prostate cancer screening was not freely available locally. CONCLUSION: Consumer health information services can complement information provided by health professionals and make good use of research based information for consumers. However, they may withhold information from some people who might benefit from it and are not well placed to advise people about healthcare options. Strategic thinking is needed to encourage a more integrated approach to giving information and support for patients in making decisions.
机译:背景:1997年,针对全科医生(GPs)和消费者健康信息服务部门分发了一份基于研究的信息单张,专为正在考虑筛查前列腺癌的男性设计。目的:调查消费者健康信息服务人员对传单及其使用的意见。找出此类人员是否会对其他主题的类似传单有用。设计:邮寄给英国消费者健康信息服务的问卷调查。结果:消费者健康信息服务人员对传单的内容和介绍表现出极大的热情,并将传单分发给了许多询问者,其中包括一些未由全科医生提供信息的询问者。受访者渴望获得关于不同主题的类似传单。例如,一些受访者不愿向询问筛查前列腺癌的人提供该传单,因为他们认为该传单会引起焦虑,或者因为当地无法免费获得前列腺癌筛查。结论:消费者健康信息服务可以补充健康提供的信息专业人士,并充分利用基于研究的信息消费者。但是,他们可能会隐瞒某些人的信息,可能会从中受益,并且无法很好地向人们建议医疗保健选项。需要进行战略思考来鼓励更多为患者提供信息和支持的综合方法做出决定。

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