The traditional notion of dealing with the IRS - such as when handling an audit or collection case - is no longer true. Does that mean that routine face to-face office audits, field audits, and negotiating an installment agreement with a revenue officer are a thing of the past? Yes, it does. You will notice that the word "service" is prominent in the description provided above of what the IRS is all about. That service aspect - at least what we've been accustomed to - is likely gone.
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