Granted, not every firm is in a position to have a dedicated IT department. Even today, many smaller firms still utilize personnel at a local Staples or Office Depot for their technical needs. But those on the path to growth that require at least one dedicated IT staffer are utilizing the knowledge and skill sets of these professionals to do more than just fix broken devices or keep the servers running and the firewall from being breached. Admittedly, many IT professionals at CPA firms still perform these tasks, but they are interfacing more with department heads and senior partners on just how the firm can keep its costs in check while staying ahead of- or at least keeping pace with - change.
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