AOPA HAS RELEASED its updated ratings and reviews feature of AOPA's Airport Directory Online. From the airport itself to FBOs, restaurants, flight schools, and maintenance shops, pilots are encouraged to give their feedback on all aspects of an airport's amenities and to check the experience other pilots had at those locations. The new rating functionality allows users to provide up to five-star ratings, post reviews, upload photos, and like other users' comments. Managers and business owners can interact with customers by responding to user comments, recognizing great feedback, and addressing customer concerns that would otherwise go unanswered. For both pilots and airport businesses, the tools are designed to make traveling with general aviation aircraft better.
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