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首页> 外文期刊>Applied Economics >Ladies first? A field study of discrimination in coffee shops1
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Ladies first? A field study of discrimination in coffee shops1

机译：女士优先？咖啡店歧视的实地研究1

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摘要

Despite anecdotal and survey evidence suggesting the presence of discrimination against customers in stores, restaurants and other small-transaction consumer markets, few studies exist that identify or quantify the nature of any unequal treatment. We provide evidence from a field study of wait times in Boston-area coffee shops that suggests that female customers wait an average of 20 seconds longer for their orders than do male customers even when controlling for gender differences in orders. We find that this differential in wait times is inverse to the proportion of employees who are female and directly related to how busy the coffee shop is at the time of the order. This supports the conclusion that the observed differential is driven at least in part by employee animus and/or statistical discrimination rather than unobserved heterogeneity in the purchasing behaviour of female customers.
机译：尽管轶事和调查证据表明在商店，饭店和其他小额交易的消费者市场中存在对顾客的歧视，但很少有研究能够识别或量化任何不平等待遇的性质。我们通过对波士顿地区咖啡店等待时间的现场研究提供的证据表明，即使控制订单性别差异，女性顾客的订单平均等待时间也比男性顾客长20秒。我们发现，等待时间的这种差异与女性员工的比例成反比，并且与订购时咖啡店的繁忙程度直接相关。这支持这样的结论，即观察到的差异至少部分是由员工的反感和/或统计歧视所驱动，而不是女性客户的购买行为中未观察到的异质性。

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  • 来源
    《Applied Economics》 |2010年第15期|P.1761-1769|共9页
  • 作者

    Caitlin Knowles Myers; Marcus Bellows; Hiba Fakhoury; Douglas Hale; Alexander Hall; Kaitlin Ofman;

  • 作者单位

    Middlebury College, Middlebury, United States;

    Middlebury College, Middlebury, United States;

    Middlebury College, Middlebury, United States;

    Middlebury College, Middlebury, United States;

    Middlebury College, Middlebury, United States;

    Middlebury College, Middlebury, United States;

  • 收录信息 美国《科学引文索引》(SCI);
  • 原文格式 PDF
  • 正文语种 eng
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