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Drivers and effects of enterprise resource planning post-implementation learning

机译:企业资源规划实施后学习的驱动力和效果

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摘要

The use of enterprise resource planning (ERP) systems has grown enormously since 1990, but the failure to completely learn how to use them continues to produce disappointing results. Today's rapidly changing business environment and the integrative applications of ERP systems force users to continuously learn new skills after ERP implementation. This study explores the effects of post-implementation learning on ERP usage and ERP impact and identifies the factors that can impact post-implementation learning, such as social capital and post-training self-efficacy. This study employs a survey method to examine the perceptions of ERP users. The theoretical model is tested by using structural equation modelling on a dataset of 812 users. This study finds that post-implementation learning has a significant positive effect on ERP usage and ERP impact, and that social capital and post-training self-efficacy are important antecedent factors of post-implementation learning. Post-training self-efficacy also significantly affects ERP usage and ERP impact. The implications for research, practice and future research directions are discussed.
机译:自1990年以来,企业资源计划(ERP)系统的使用已大大增加,但是未能完全学习如何使用它们的情况继续产生令人失望的结果。当今瞬息万变的商业环境和ERP系统的集成应用迫使用户在ERP实施后不断学习新技能。这项研究探讨了实施后学习对ERP使用和ERP影响的影响,并确定了可能影响实施后学习的因素,例如社会资本和培训后的自我效能感。本研究采用一种调查方法来检查ERP用户的看法。通过对812个用户的数据集使用结构方程建模来测试理论模型。这项研究发现,实施后学习对ERP的使用和ERP影响具有显着的积极影响,而社会资本和培训后的自我效能感是实施后学习的重要前因。培训后的自我效能也会显着影响ERP的使用和ERP的影响。讨论了对研究,实践和未来研究方向的意义。

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