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Exploring the intersection of business process improvement and BPM capability development A research agenda

机译:探索业务流程改进与BPM能力开发的交集研究议程

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Purpose - Despite an obvious connection, business process improvement and business process management (BPM) capability development have been studied intensely, but in isolation. The authors thus aim to make the case for the research located at the intersection of both streams. The authors thereby focus on the integrated planning of business process improvement and BPM capability development as this is where, in the authors' opinion, both streams have the closest interaction. The authors refer to the research field located at the intersection of business process improvement and BPM capability development as process project portfolio management. The paper aims to discuss these issues. Design/methodology/approach - The authors structure the field of process project portfolio management drawing from extant knowledge related to BPM, project portfolio management, and performance management. The authors also propose a research agenda in terms of exemplary research questions and research methods. Findings - The proposed structure shows which business objects and interactions should be considered when engaging in process project portfolio management. The research agenda contains exemplary questions structured along the intersections of BPM, project portfolio management, and performance management. Research limitations/implications - This paper's main limitation is that it reflects the authors' individual viewpoints based on experiences of several industry projects and prior research. Originality/value - This paper addresses a neglected research field, opens up new avenues for interdisciplinary BPM research, and contributes a novel perspective to the ongoing discussion about the future of BPM
机译:目的-尽管有明显的联系,但是对业务流程改进和业务流程管理(BPM)能力开发的研究却很深入,但孤立地进行了研究。因此,作者的目的是为位于两条河流交叉点的研究提供依据。作者因此将精力集中在业务流程改进和BPM能力开发的集成计划上,因为在作者看来,这两个流都具有最紧密的交互作用。作者将业务流程改进和BPM能力开发的交集处的研究领域称为流程项目组合管理。本文旨在讨论这些问题。设计/方法/方法-作者利用与BPM,项目组合管理和绩效管理相关的现有知识来构建过程项目组合管理领域。作者还就示例性研究问题和研究方法提出了研究议程。结果-建议的结构显示了在参与流程项目组合管理时应考虑哪些业务对象和交互。研究议程包含示例性问题,这些问题沿着BPM,项目组合管理和绩效管理的交叉点构成。研究局限性/含义-本文的主要局限性在于它基于多个行业项目和先前研究的经验反映了作者的个人观点。原创性/价值-本文针对一个被忽视的研究领域,为跨学科BPM研究开辟了新途径,并为正在进行的有关BPM未来的讨论提供了新颖的视角

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