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Paradigms in business process management specifications: a critical overview

机译:业务流程管理规范的范式:关键概述

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Purpose Despite its popularity, business process management (BPM) is not unequivocally defined, but obtains different forms with varying specifications. This paper presents a critical overview of BPM, as it appears within four dominant management paradigms: total quality management, standardized management systems, business process reengineering and Six Sigma. The purpose of this paper is to explore BPM specifications and compare the BPM implementation potential under each paradigm. Design/methodology/approach This is based on the analysis of a large number of highly cited scholarly publications. In order to identify the nature of BPM within each paradigm, a common framework for comparison is first established and then, for each paradigm, BPM is analyzed according to the main parameters of this framework. Findings Many differences among various BPM forms are paradigm driven. So, the approach adopted by each paradigm (i.e. individual-process or systemic approach) affects the scope and role of BPM. The principles of each paradigm directly affect the attributes assigned to BPM. Despite of important differences, the structure of BPM within all paradigms conforms to the stages of the classical BPM lifecycle. However, each paradigm assigns different weights to each stage and also displays different levels of BPM implementability. Originality/value The paper presents a first systematic comparison of BPM specifications for the dominant management paradigms primarily deployed. It thus explains why many attributes originating from the paradigms have crept into the general BPM specifications. This work can be considered as a step toward defining the core attributes of a paradigm-independent BPM model, thus enhancing its application scope as an invaluable management tool.
机译:目的尽管其受欢迎程度,但业务流程管理(BPM)并不明确定义,但以不同规格获得不同的形式。本文提出了BPM的关键概述,因为它出现在四个主导管理范式范围内:全面质量管理,标准化管理系统,业务流程再造和六西格玛。本文的目的是探索BPM规范,并在每个范式下比较BPM实施电位。设计/方法/方法这是基于对大量高度引用的学术出版物的分析。为了识别每个范例内的BPM的性质,首先建立一个用于比较的常见框架,然后,对于每个范式,根据本框架的主要参数分析BPM。调查结果各种BPM表格之间的差异是范式驱动的。因此,每个范式采用的方法(即个体流程或系统方法)影响了BPM的范围和作用。每个范式的原则直接影响分配给BPM的属性。尽管存在重要差异,但所有范例内的BPM结构符合古典BPM生命周期的阶段。但是,每个范例为每个阶段分配不同的权重,并且还显示不同级别的BPM可实现性。原创性/值本文提出了主要部署的主导管理范例的BPM规范的第一次系统比较。因此,解释了为什么源自范例的许多属性都悄悄进入了一般的BPM规范。这项工作可以被视为定义独立独立的BPM模型的核心属性的一步,从而将其应用范围增强为宝贵的管理工具。

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