Re-conceptualizing The Reference Transaction: The Case For Interaction And Information Relationships At The Public Library Reference Desk

Mary Cavanagh

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Re-conceptualizing The Reference Transaction: The Case For Interaction And Information Relationships At The Public Library Reference Desk

机译：重新概念化参考交易：公共图书馆参考服务台的互动和信息关系

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Les résultats préliminaires d'une vaste étude de cas ethnographique utilisant les techniques de l'observation et de l'entrevue à deux comptoirs de références d'une bibliothèque publique urbaine du Canada sont présentés. L'entrevue de référence est caractérisée à partir du point de vue du partage des connaissances. Les dimensions de l'expérience et de la communication de la relation informationnelle usager-personnel sont explorées.%Preliminary data from a larger ethnographic case study using observation and interviewing techniques in two reference desk ecologies in a Canadian urban public library are presented. The reference encounter is characterized from a knowledge sharing perspective; the experiential and communication dimensions of the client-staff information relationship are explored.

机译：介绍了在加拿大城市公共图书馆的两个参考柜台使用观察和访谈技术进行的大型人种学案例研究的初步结果。参考面试的特点是从知识共享的角度。探索了用户和个人之间的信息关系的体验和交流的维度。％提供了来自较大的人种学案例研究的初步数据，该案例研究使用观察和访谈技术在加拿大城市公共图书馆的两个咨询台生态环境中进行了研究。参考遭遇是从知识共享的角度来描述的。探讨了员工与员工之间的信息关系的体验和沟通维度。

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《The Canadian Journal of Information and Library Science》 |2006年第2期|p.1-19|共19页
作者
Mary Cavanagh;
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140 St. George Street Faculty of Information Studies University of Toronto Toronto, ON M5S 3G6;

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正文语种 eng
中图分类文化、科学、教育、体育;
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专利

1. Transaction Analysis of Interactions at the Reference Desk of a Small Academic Library [J] . Heather Empey Partnership: the Canadian Journal of Library and Information Practice and Research . 2011,第2期

机译：小型大学图书馆咨询台的互动交易分析
2. Transaction Analysis of Interactions at the Reference Desk of a Small Academic Library. [J] . Heather Empey Partnership: The Canadian Journal of Library & Information Practice & Research . 2010,第2期

机译：小型大学图书馆咨询台的交互交易分析。
3. Analyzing Recorded Transactions to Extrapolate the Required Knowledge, Skills, and Abilities of Reference Desk Providers at an Urban, Academic/Public Library [J] . EMILY K. CHAN Journal of library administration . 2014,第1a4期

机译：分析记录的交易以推断城市，学术/公共图书馆的咨询台提供商所需的知识，技能和能力
4. Virtual versus Face-to-Face Reference: Comparing Users' Perspectives on Visits to Physical and Virtual Reference Desks in Public and Academic Libraries [C] . Kirsti Nilsen International Federation of Library Associations General Conference and Council . 2005

机译：虚拟与面对面参考：将用户的观点与公共和学术图书馆中的物理和虚拟参考书桌进行比较
5. Communication between public librarians and library educators as reflected in the public library journal literature: A reference analysis [D] . Van Fleet, Connie Jean 1990

机译：公共图书馆期刊文献中反映的公共图书馆员与图书馆教育者之间的交流：参考分析
6. The Construction of Self in Relationships: Narratives and References to Mental States during Picture-Book Reading Interactions between Mothers and Children [O] . Dolores Rollo, Emiddia Longobardi, Pietro Spataro, -1

机译：人际关系中的自我建构：母婴图画书阅读互动中的心理状态叙事与借鉴
7. Virtual Reference Desk: Project of cooperation: debate, technical, agreeements and setting up of the working group.Meeting "A new Library for European People" among Public Libraries in Alpe-Adria Regions for a Cultural Network Organized by Biblioteca Civica Bertoliana – Vicenza Patronage of Italian Library Association.ALPE-ADRIA WORKING COMMUNITY REGIONE VENETO (Presidency 2001-2002) Working Group on Cultural Relationship Culture and Society Commission [O] . De Robbio Antonella, Brun Lorenzo 2002

机译：虚拟咨询台：合作项目：辩论，技术，协议和工作组的建立。与意大利图书馆协会维琴察赞助人Biblioteca Civica Bertoliana组织的文化网络在Alpe-Adria地区的公共图书馆中举行“欧洲人民新图书馆”会议。阿尔卑斯-亚得里亚海工作社区里约内内·维内托（主席2001-2002）文化关系工作组文化与社会委员会
8. Automated Reference Librarians for Program Libraries and Their Interaction with Language Based Editors [R] . Shilling, J. J. 1986

机译：程序库的自动参考图书馆员及其与基于语言的编辑的互动

Re-conceptualizing The Reference Transaction: The Case For Interaction And Information Relationships At The Public Library Reference Desk

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