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Identifying Sequences of Advice-Giving in Online Military Discussion Forums

机译:确定在线军事讨论论坛中的建议顺序

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摘要

Advice can be beneficial yet risky, particularly when offering suggestions in sensitive and unique situations. Applying the integrated model of advice-giving as a guiding framework, we examined 916 supportive messages exchanged on 12 web-based military discussion forums to investigate the link between the characteristics of support-seeking requests and the types of support provided. Only 1% of replies displayed the theoretically preferable sequence of emotional support, analysis of the problem, then advice. Individuals who used sad language were less likely to receive advice only and more likely to receive emotional support upfront. Users who sought advice often encountered responses that contained only advice. Responses to individuals who discussed their troubles or requested only emotional support followed a slightly different pattern. We discuss implications for advice-givers/receivers and users of military online forums.
机译:咨询既有益又冒险,特别是在敏感而独特的情况下提供咨询时。我们采用综合的咨询建议模型作为指导框架,审查了在12个基于网络的军事讨论论坛上交换的916则支持信息,以研究寻求支持请求的特征与提供的支持类型之间的联系。只有1%的回答显示出理论上最好的情感支持顺序,问题分析和建议。使用悲伤语言的人不太可能只接受建议,而更有可能预先获得情感支持。寻求建议的用户经常会遇到仅包含建议的响应。对讨论过自己的困境或仅要求情感支持的个人的回答遵循略有不同的模式。我们讨论了对建议/接收者和军事在线论坛用户的影响。

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