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首页> 外文期刊>Computers in Human Behavior >Ties that work: Investigating the relationships among coworker connections, work-related Facebook utility, online social capital, and employee outcomes
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Ties that work: Investigating the relationships among coworker connections, work-related Facebook utility, online social capital, and employee outcomes

机译:发挥作用的纽带:调查同事之间的联系,与工作相关的Facebook实用程序,在线社交资本和员工绩效之间的关系

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摘要

People connect with their coworkers on social networking sites not only for personal but also for professional purposes. Although much has been done to understand the use of enterprise social networking sites (ESNSs), little is known about the impact of connecting with coworkers on publicly available social networking sites (PSNSs) such as Facebook and Twitter. This study examines the relationships among the percentage of coworker connections within the total number of Facebook contacts, work-related Face book utility, employee online social capital, and employee outcomes. Results from an online survey (N = 195) revealed that the percentage of coworker connections had a significant and positive impact on the perceptions of work-related Facebook organizing and network utility as well as online bridging social capital. Employees' online bonding social capital was associated with job satisfaction. Online bridging social capital had a positive impact on job performance. Online bonding social capital mediated the relationship between information utility and job satisfaction. This study supports the idea that PSNS use can bring a positive impact on important organizational processes and employee outcomes. Managers and designers should help employees to utilize functions of PSNSs that are useful for improving their job performance and job satisfaction. (C) 2017 Elsevier Ltd. All rights reserved.
机译:人们在社交网站上与同事联系不仅是出于个人目的,还出于专业目的。尽管在了解企业社交网站(ESNS)的使用方面已做了大量工作,但对于与同事联系到Facebook和Twitter等可公开使用的社交网站(PSNS)的影响知之甚少。这项研究检查了在Facebook联系人总数,与工作相关的Face book实用工具,员工在线社会资本和员工成果中,同事之间的联系百分比之间的关系。在线调查(N = 195)的结果表明,同事之间的联系比例对与工作相关的Facebook组织和网络效用以及在线架桥社会资本的观念产生了重大而积极的影响。员工在线联系社会资本与工作满意度相关。在线桥接社会资本对工作绩效产生积极影响。在线绑定社会资本介导了信息效用与工作满意度之间的关系。这项研究支持PSNS的使用可以对重要的组织流程和员工成果产生积极影响的想法。管理人员和设计人员应帮助员工利用PSNS的功能,这些功能对于提高他们的工作绩效和工作满意度非常有用。 (C)2017 Elsevier Ltd.保留所有权利。

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