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首页> 外文期刊>Corporate Social Responsibility and Environmental Management >How and when corporate social responsibility affects salespeople's organizational citizenship behaviors?: The moderating role of ethics and justice
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How and when corporate social responsibility affects salespeople's organizational citizenship behaviors?: The moderating role of ethics and justice

机译：企业社会责任如何以及何时影响销售人员的组织公民行为？：道德与正义的调节作用

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The influence of corporate social responsibility (CSR) on salespeople's organizational citizenship behaviors (OCBs) has been widely neglected by academic literature. This paper analyzes the influence of salespeople's perceived dimensions of CSR on the salespeople OCB through organizational commitment. Additionally, the study proposes that interpersonal justice and ethical climate have a moderate effect on the relationship between CSR and commitment, and consequently, the relationship between CSRs and OCBs. The empirical analysis is based on dyadic data from 176 salespeople and their supervisors from 96 companies. The findings not only confirm the importance of the social, environmental, and economic actions to influence on salespeople OCBs, but also, it reveals unexpected conclusions about moderating variables. In addition, the paper identifies the main implications of these results for management and makes some suggestions for future studies.
机译：企业社会责任（CSR）对销售人员的组织公民行为（OCB）的影响已被学术文献广泛忽略。本文通过组织承诺分析了销售人员的CSR感知维度对销售人员OCB的影响。此外，研究建议人际正义和道德氛围对企业社会责任与承诺之间的关系具有适度的影响，因此对企业社会责任与OCB之间的关系也具有适度的影响。实证分析基于来自176个销售人员及其来自96家公司的主管的二元数据。这些发现不仅证实了社会，环境和经济行为对于影响销售人员OCB的重要性，而且还揭示了有关缓和变量的意外结论。此外，本文确定了这些结果对管理的主要含义，并为将来的研究提出了一些建议。

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