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首页> 外文期刊>Corporate Social Responsibility and Environmental Management >How and when corporate social responsibility affects salespeople's organizational citizenship behaviors?: The moderating role of ethics and justice
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How and when corporate social responsibility affects salespeople's organizational citizenship behaviors?: The moderating role of ethics and justice

机译：公司社会责任如何以及何时以及销售人员的组织公民行为？：伦理和正义的调节作用

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摘要

The influence of corporate social responsibility (CSR) on salespeople's organizational citizenship behaviors (OCBs) has been widely neglected by academic literature. This paper analyzes the influence of salespeople's perceived dimensions of CSR on the salespeople OCB through organizational commitment. Additionally, the study proposes that interpersonal justice and ethical climate have a moderate effect on the relationship between CSR and commitment, and consequently, the relationship between CSRs and OCBs. The empirical analysis is based on dyadic data from 176 salespeople and their supervisors from 96 companies. The findings not only confirm the importance of the social, environmental, and economic actions to influence on salespeople OCBs, but also, it reveals unexpected conclusions about moderating variables. In addition, the paper identifies the main implications of these results for management and makes some suggestions for future studies.
机译：企业社会责任（CSR）对销售人员的组织公民行为（OCB）的影响已被学术文献忽视。本文通过组织承诺分析了销售人员对企业社会责任的感知尺寸对销售人员的影响。此外，该研究提出了人际关重的司法和道德气候对CSR与承诺之间的关系产生了适度的影响，因此，CSR和OCB的关系。实证分析基于来自96家公司的176名销售人员及其监事的二元数据。结果不仅证实了社会，环境和经济行为对销售人员的重要性，而且，它揭示了关于培养变量的意外结论。此外，本文还确定了这些结果对管理层的主要影响，并对未来的研究提出了一些建议。

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