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Information representation in decision making: The impact of cognitive style and depletion effects

机译:决策中的信息表示:认知方式和耗竭效应的影响

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Although the literature on information representation in decision support has argued for a long time that the way in which information is presented to decision makers should fit both task characteristics and the cognitive style of decision makers, the latter aspect has received much less attention in empirical research. Most studies that took into account cognitive style used rather general instruments to measure it, which do not focus on the specifics of managerial decision making. In this paper, we describe an experiment that uses an instrument specifically developed for a managerial context to study the relationship between cognitive style and decision performance when using tabular or graphical representations. We also take into account that having to deal with a misfitting information representation depletes cognitive resources, and thus might not only impede the solution of the current problem, but also impact subsequent problems. Our results confirm that a mismatch between information representation and cognitive style indeed has effects that last beyond the solution of the current decision problem. (C) 2017 Elsevier B.V. All rights reserved.
机译:尽管有关决策支持中信息表示的文献很长时间以来一直认为,将信息提供给决策者的方式应该既适合任务特征又适合决策者的认知风格,但后者在实证研究中受到的关注却很少。 。大多数考虑到认知风格的研究都使用相当通用的手段对其进行衡量,而这些工具并不专注于管理决策的细节。在本文中,我们描述了一个实验,该实验使用专门针对管理环境开发的工具来研究使用表格或图形表示形式时认知风格与决策绩效之间的关系。我们还考虑到必须处理不合适的信息表示会耗尽认知资源,因此不仅可能阻碍当前问题的解决,还会影响后续问题。我们的结果证实,信息表示和认知风格之间的不匹配确实会产生超出当前决策问题解决范围的影响。 (C)2017 Elsevier B.V.保留所有权利。

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