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首页> 外文期刊>Communications of the Association for Information Systems >What is a Chief Privacy Officer? An Analysis Based on Mintzberg's Taxonomy of Managerial Roles
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What is a Chief Privacy Officer? An Analysis Based on Mintzberg's Taxonomy of Managerial Roles

机译：什么是首席隐私官？基于明茨伯格管理角色分类的分析

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Given the growing concern over information privacy abuse, potential lawsuits, and threats of increased government privacy legislation, an increasing number of firms are resorting to Chief Privacy Officers (CPOs) as a means to cope with information privacy. However, little is yet known about the job responsibilities and roles of this emerging corporate position. This study examines the critical managerial roles of CPOs. Drawing from in-depth interviews at three large firms and from secondary sources of data, this study uses Mintzberg's framework for managerial work to develop a taxonomy of key managerial roles for the emerging position of Chief Privacy Officer. From our analysis, we conclude that Chief Privacy Officers function with role responsibilities in four main areas: informational (monitor, disseminator, spokesperson), interpersonal (figurehead, liaison), conflict management (disturbance handler, negotiator), and strategic management (entrepreneur). Our analysis also suggests that no single managerial role is most important. Rather, multiple roles are required of CPOs. To meet these multiple role requirements, effective CPOs must possess strong business, communications, and technical skills. Our results suggest that Chief Privacy Officers tend to operate at high levels of organizational hierarchies as evidenced by the importance of their externally related job roles of figurehead, liaison, and spokesperson.
机译：鉴于人们日益关注信息隐私滥用，潜在的诉讼以及政府隐私立法不断增加的威胁，越来越多的公司正在求助于首席隐私官（CPO）作为应对信息隐私的一种手段。但是，对于这个新兴公司职位的工作职责和角色知之甚少。本研究考察了CPO的关键管理角色。通过对三家大公司的深入访谈和二级数据来源，本研究使用了Mintzberg的管理工作框架，为首席隐私官这一新兴职位制定了关键管理角色的分类法。根据我们的分析，我们得出结论，首席隐私官在以下四个主要领域中担当着角色职责：信息（监视，传播，发言人），人际（图头，联络人），冲突管理（干扰处理者，谈判者）和战略管理（企业家） 。我们的分析还表明，没有单一的管理角色是最重要的。相反，CPO需要多个角色。为了满足这些多重角色要求，有效的CPO必须具备强大的业务，沟通和技术技能。我们的研究结果表明，首席隐私官倾向于在较高的组织层次结构中运作，这一点从其与外部相关的人物角色，联络人和发言人的工作重要性中得到证明。

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