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首页> 外文期刊>American Journal of Nursing Research >Investing in Human Relations for Healthy Nursing Practice Environment, Nurses’ Job Satisfaction and Quality of Nursing Care
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Investing in Human Relations for Healthy Nursing Practice Environment, Nurses’ Job Satisfaction and Quality of Nursing Care

机译：投资人际关系以提供健康的护理实践环境，护士的工作满意度和护理质量

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Relationship between the three domains of nursing practice environment, nurses’ job satisfaction and quality of nursing care have been studied for a way forward to superior healthcare delivery. However, the literature and management practices frequently viewed the relationship as one directional; which may have resulted to restructuring in the nursing practice environment that are insensitive to nurses’ need. This paper provides evidence of reciprocal relationship between the three domains in the context of interactions between nurses at NSW health organisations. Mixed methods of survey questionnaire and one-on-one semi-structured interview were used in this research in sequential design, with 136 survey respondents and 21 interviewees. The research result identified interactions between nurses as a vehicle through which the reciprocal relationship between the domains are kept in motion. While healthy interactions between nurses that generate trust and gratitude were seen to positively impact the domains, the opposite was noticed in case of unhealthy interactions. Therefore, management practices in nursing administration should invest for healthy human relations to achieve enhancements across the three domains.
机译：研究了护理实践环境，护士的工作满意度和护理质量三个领域之间的关系，以寻求实现卓越医疗保健的方式。但是，文献和管理实践经常将这种关系视为一种方向。这可能导致在对护士需求不敏感的护理实践环境中进行重组。本文提供了新南威尔士州卫生组织护士之间互动关系下这三个领域之间相互关系的证据。本研究在顺序设计中采用了调查问卷和一对一半结构化访谈的混合方法，共有136名受访者和21名受访者。研究结果将护士之间的互动识别为一种媒介，使领域之间的相互关系保持运动。虽然可以看到护士之间产生信任和感激的健康互动对各个领域产生了积极影响，但如果互动不健康，就会发现相反的情况。因此，护理管理中的管理实践应投资于健康的人际关系，以实现跨三个领域的增强。

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