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An Evolution of Corporate Software Support Systems

机译：企业软件支持系统的演变

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摘要

This paper is a brief literature survey on Software Support Systems (SSSs) and Knowledge Management (KM). This paper aims to evaluate strategic decision making perspective where enterprise information and knowledge management plays a vital role. For this evaluation, Software Support Systems (SSSs) and Knowledge Management (KM) which helps in selecting different types of support systems and human factors that affect adoption of such computer based systems in organizations are reviewed. This paper helps to analyze different types of the software support systems and system adoption concepts for the enterprises. This paper also includes concepts related to the Knowledge Management, which helps organizations to learn. Organizations knowledge and the support systems help the enterprises to take strategic decisions. Concerned literature describes Software Support Systems (SSSs) as Corporate Portals (CPs), Decision Support Systems (DSSs), Group Decision Support Systems (GDSSs), Computerized Decision Support Systems, and Adaptive Decision Support System (ADSSs). In addition, Technology Acceptance Model (TAM) that analyzes factors which would affect peoples in the enterprises is included. The factors, such as individual perception, ease of use and usefulness are analyzed.
机译：本文是有关软件支持系统（SSS）和知识管理（KM）的简短文献调查。本文旨在评估在企业信息和知识管理起着至关重要作用的战略决策角度。为了进行此评估，对有助于选择不同类型的支持系统和影响组织中采用此类基于计算机的系统的人为因素的软件支持系统（SSS）和知识管理（KM）进行了评估。本文有助于分析企业的不同类型的软件支持系统和系统采用概念。本文还包括与知识管理相关的概念，可帮助组织学习。组织的知识和支持系统可帮助企业做出战略决策。有关文献将软件支持系统（SSS）描述为公司门户（CP），决策支持系统（DSS），组决策支持系统（GDSS），计算机化决策支持系统和自适应决策支持系统（ADSS）。此外，还包括技术接受模型（TAM），该模型分析了可能影响企业中人们的因素。分析了个人感知，易用性和有用性等因素。

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