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Stakeholder Engagement beyond the Tension between Idealism and Practical Concerns

机译：利益相关者的参与超出了理想主义和实际关注之间的张力

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摘要

This paper digs into the existing controversial literature on stakeholder engagement (SE) to understand and critically confront with ambivalence in the concept. This is done by exploring how SE is conceptually framed and pragmatically pursued in the representations of current business practices. The study is designed according to a qualitative interpretive approach based on depth interviews with a purposively selected theoretical sample of key informants with established expertise in stakeholder relationship management practices. According to our findings, SE appears torn between an idealistic impetus on the fringe of a utopian vision of the business, and its often trivial translation into practice urged by the pragmatic necessity to meet accountability requirements. This tension stems from corporate governance logics and organizational business models of firms, which are often not prone to guarantee the participatory and genuinely dialogic exchange between company and stakeholders advocated by the idealistic mandate of SE. In terms of contribution the paper provides a critical inductive reconstruction of current meanings and clashes embedded in enacting SE.
机译：本文深入研究了有关利益相关者参与（SE）的有争议的文献，以理解并批判性地反对该概念中的矛盾。这是通过探索在当前业务实践的表示中如何从概念上构架和务实地追求SE来完成的。该研究是根据定性解释性方法设计的，该方法基于深度访谈，并有针对性地选择了关键信息提供者的理论样本，并在利益相关者关系管理实践中建立了专业知识。根据我们的调查结果，SE似乎介于理想主义动力对企业的乌托邦式愿景的边缘和经常被琐碎的翻译转化为实践之间，而后者通常是出于务实的需要来满足问责性要求而促成的。这种紧张关系源于公司的公司治理逻辑和组织业务模型，通常不易于保证SE理想主义主张所倡导的公司与利益相关者之间的参与性和真正的对话性交换。在贡献方面，本文提供了对当前含义和制定SE中嵌入的冲突的重要归纳重构。

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