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首页> 外文期刊>International Journal of Business and Management >Organizational Citizenship Behavior in Public and Private Sector and Its Impact on Job Satisfaction: A Comparative Study in Indian Perspective
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Organizational Citizenship Behavior in Public and Private Sector and Its Impact on Job Satisfaction: A Comparative Study in Indian Perspective

机译：公共和私营部门的组织公民行为及其对工作满意度的影响：印度视角的比较研究

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摘要

Organizational citizenship behavior (OCB) is a newly emerging concept in the literature of organization behavior. Despite an increasing number of studies on Organizational Citizenship Behavior (OCB), no unifying work is focused on the measurement of degree of change in OCB in a public sector organization and a private sector organization. We hypothesized that there is a significant difference in the degree of OCB of employees in public sector and private sector organization. Data were collected from 200 employees consisting of managerial and non-managerial staff from both the public sector and private sector organizations. The results showed that employees in public sector organization have greater degree of OCB in comparison to private sector organizations and also the job satisfaction increases or decreases based on increase or decrease in OCB. The purpose of this study is to invoke Organization Citizenship Behavior in private sector organization. Obtained result was in the line of the hypotheses. In terms of organizational citizenship behavior; a significant difference is noticed between public sector and private sector organization. As expected, public sector employees have exhibited higher degree of OCB as compared to private sector employees. Most importantly, organizational citizenship behavior is being proven as the catalyst for enhancing job satisfaction level of employees.
机译：组织公民行为（OCB）是组织行为文学中的一个新兴概念。尽管有关组织公民行为（OCB）的研究越来越多，但没有统一的工作集中在衡量公共部门组织和私营部门组织中OCB的变化程度。我们假设公共部门和私营部门组织的员工的OCB程度存在显着差异。数据来自公共部门和私营部门组织的200名员工，包括管理人员和非管理人员。结果表明，与私营部门组织相比，公共部门组织中的雇员具有更高的OCB程度，并且随着OCB的增加或减少，工作满意度也会增加或减少。本研究的目的是在私营部门组织中调用组织公民行为。获得的结果与假设一致。在组织公民行为方面;注意到公共部门和私营部门组织之间存在显着差异。不出所料，与私营部门员工相比，公共部门员工的OCB程度更高。最重要的是，组织公民行为已被证明是提高员工工作满意度的催化剂。

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