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Role of Emotional Intelligence on Employee Engagement: A Study among Indian Professionals

机译:情绪智力在员工敬业度中的作用:印度专业人员的一项研究

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Business firms across the globe have always endeavoured to identify and strengthen drivers of employee engagement at the individual, group and organizational level. Drivers at the individual level have been less researched and tested in previous studies. This study attempts to examine the role of emotional intelligence as an individual antecedent of employee engagement. This is hypothesized drawing from literature that emotional intelligence plays an important role in shaping positive workplace feelings, attitudes and behaviour. Responses captured and analyzed from randomly selected sample of 182 professionals working in Indian organizations revealed that emotional intelligence especially mood repair augments high levels of employee engagement manifested through higher vigor, dedication and absorption in employees. These findings have significant implications for both research and practice.
机译:全球各地的商业公司一直致力于在个人,团体和组织一级确定并加强员工敬业度的驱动因素。在以前的研究中,对个人级别的驱动器的研究和测试较少。这项研究试图检验情绪智力作为员工敬业度的个体前因的作用。从文献中得出的假设是,情商在塑造积极的职场感觉,态度和行为中起着重要作用。从在印度组织中工作的182名专业人员的随机选择的样本中捕获和分析的答复显示,情绪智力(尤其是情绪修复)通过提高员工的活力,奉献精神和专心致志来提高员工敬业度。这些发现对研究和实践都具有重要意义。

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