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The Roles of Islamic Religiosity, Brand Image and Knowledge on Relationship between Perceived Value and Tourist Satisfaction: A Review

机译:伊斯兰宗教信仰,品牌形象和知识在感知价值和游客满意度之间的关系:综述

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Islamic tourism industry must be innovative to remain competitive in an increasingly global economic. This conceptual paper examines the relationship between key component and factor that can affect the customer satisfaction in the Islamic tourism industry. The paper conceptualizes perceived value, brand image and Islamic attributes to studies the relationship that exists in the industry. The paper also uses knowledge and religiosity to investigate the moderate factor that exists in the framework between Islamic attributes and customer satisfaction. This paper will shed some light on measuring customer behavior in tourism from Islamic perspective. The dimension use in this paper also could be used as a base for tailoring Islamic tourist packages.
机译:伊斯兰旅游业必须创新,以在日益全球化的经济中保持竞争力。本概念文件研究了可能影响伊斯兰旅游业客户满意度的关键因素与因素之间的关系。本文将感知的价值,品牌形象和伊斯兰属性概念化,以研究行业中存在的关系。本文还使用知识和宗教信仰来调查伊斯兰属性与客户满意度之间的适度因素。本文将从伊斯兰的角度为衡量旅游业顾客行为提供一些启示。本文中使用的维度还可以用作量身定制伊斯兰旅游套餐的基础。

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