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首页> 外文期刊>European Journal of Business and Management >Online shopping in Malaysia: Legal Protection for E-consumers
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Online shopping in Malaysia: Legal Protection for E-consumers

机译:马来西亚的网上购物:电子消费者的法律保护

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摘要

The rapid growth in e-commerce witnesses the emergence of a new group of consumers known as e-consumers. This new group of consumers is increasing in number over the years as online shopping become a trend and a manifestation of the modern life style. However a distance and complex nature of online shopping has led to some new problems and challenges pertaining to consumer protection. One of the perennial problems that needs considerable attention is the adequacy of the existing legislation in Malaysia to meet the basic needs of online consumers. Even though the Consumer Protection Act 1999 (CPA) was amended in 2007 in order to protect the interests of e-consumers, the question remains as to how far the CPA and other existing legislation, namely the Contracts Act 1950, Sale of Goods Act 1957, Direct Sales and Anti-Pyramid Scheme Act 1993 and Electronics Commerce Act 2006 can protect e-consumers in sale of goods contracts. Therefore, this paper is tasked to generally analyze the existing Malaysian law on sale of goods and to determine the extent to which those laws are adequate in providing protection and preserving the interests of e-consumers in order to overcome their anxieties as well as building up their confidence in purchasing goods online. Keywords: Online shopping, e-consumer, legal protection, sale of goods
机译:电子商务的快速增长见证了一群新的消费者的出现,即电子消费者。随着网络购物成为现代生活方式的一种趋势和体现,这些新的消费者群体在过去几年中正在增加。然而,在线购物的距离和复杂性导致了与消费者保护有关的一些新问题和新挑战。长期需要解决的问题之一是马来西亚现行法律是否足以满足在线消费者的基本需求。尽管为了保护电子消费者的利益,1999年的《消费者保护法》(CPA)于2007年进行了修订,但问题仍然在于CPA和其他现有立法(即《 1950年合同法》,《 1957年商品销售法》)在多远,1993年《直销和反金字塔计划法》和《 2006年电子商务法》可以保护电子消费者在销售商品合同中的利益。因此,本文的任务是一般性地分析马来西亚现行的商品销售法律,并确定这些法律在多大程度上足以提供保护和维护电子消费者的利益,以克服他们的焦虑感并增强他们的能力。他们对在线购买商品的信心。关键字:在线购物,电子消费者,法律保护,商品销售

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