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首页> 外文期刊>European Journal of Business and Management >Impediments of Total Quality Management Application at Higher Education Institutions
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Impediments of Total Quality Management Application at Higher Education Institutions

机译：高校全面质量管理实施的障碍。

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摘要

The study aimed to identify the impact of total quality management(TQM) application obstacles on total quality management level application at Jordanian private universities through the identification of trends in the study sample of constraints of total quality management application, and the level of total quality management application. To achieve the objectives of the study, the researcher developed a questionnaire for the detection of Obstacles of total quality management application (top management obstacles, human resources obstacles, financial resources obstacles, educational technology obstacles, relation with society obstacles, and organizational culture obstacles ) and the level of total quality management. The study sample consisted of (234 ) academic deans and department chairs at Jordanian private universities. The sample was selected randomly, and in light of this, data was collected and analyzed using the statistical package for social sciences (SPSS). The most important findings and conclusions of the research are: 1- The arithmetic mean of the estimates of academic deans and department chairs at Jordanian private universities towards the obstacles of total quality management application were high. 2- The arithmetic mean of the estimates of academic deans and department chairs at Jordanian private universities towards total quality management application were moderate. 3- The organizational culture obstacles were ranked first in the impact on the level of total quality management application, it interpreted (36%) of the variance in the level of total quality management application.
机译：该研究旨在通过确定总体质量管理应用约束条件的研究样本趋势和总体质量管理水平，来确定全面质量管理（TQM）应用障碍对约旦私立大学全面质量管理水平应用的影响。应用。为了实现研究目的，研究人员开发了调查表以检测全面质量管理应用程序的障碍（最高管理障碍，人力资源障碍，财务资源障碍，教育技术障碍，与社会的关系以及组织文化障碍）和全面质量管理水平。该研究样本由约旦私立大学的（234）名学术院长和系主任组成。随机选择样本，并据此使用社会科学统计软件包（SPSS）收集和分析数据。该研究最重要的发现和结论是：1-约旦私立大学学术主任和系主任对全面质量管理应用障碍的估计的算术平均值很高。 2-约旦私立大学学术主任和系主任对全面质量管理应用的估算的算术平均值中等。 3-组织文化障碍在对整体质量管理应用水平的影响中排名第一，它解释了对整体质量管理应用水平的差异（36％）。

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