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The Role of Motivation in the Retention of Employees: Evidence from Christian Service University College, Ghana

机译：动机在留住员工中的作用：来自加纳基督教服务大学的证据

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The study investigated the role of motivation in employee retention using Christian Service University College (CSUC) as the study area. The study adopted quantitative survey and randomly sampled 108 staff of CSUC. The findings indicated the institution currently operate relatively 'enviable' motivational schemes including salary, commuting allowance, free family medical care among others and its impact on employee motivation and retention is seemingly significant although with regard to non financial motivation, management has not pay much attention to it. The researcher therefore recommends that any retention strategy to be adopted by Christian Service University College should encompass both financial and nonfinancial elements of motivation in order to guarantee employee retention. The institution should work towards building better employee relationship; improving on the bonuses and allowances of staff and ensure equity and fairness. Finally, staff's personal and professional development must be given priority to ensure quality delivery of service to improve retention.
机译：该研究以基督教服务大学学院（CSUC）为研究区域，研究了动机在员工保留中的作用。该研究采用定量调查，并随机抽取了108名CSUC员工。调查结果表明，该机构目前采用相对“令人羡慕”的激励计划，包括薪水，通勤津贴，免费家庭医疗等，其对员工激励和保留的影响似乎很重要，尽管就非财务激励而言，管理层并未给予太多关注对它。因此，研究人员建议，基督教服务大学学院采用的任何保留策略都应包括动机的财务和非财务因素，以保证员工的保留。该机构应努力建立更好的员工关系;改善员工的奖金和津贴，并确保公平和公正。最后，必须优先考虑员工的个人和专业发展，以确保提供优质的服务以提高保留率。

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