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SOAR Online Course Increases Capacity for Assisting Individuals with Disabilities in the US

机译:SOAR在线课程提高了在美国为残疾人提供帮助的能力

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For adults with disabilities who are experiencing homelessness, chances of being approved for social security disability benefits are very low, without assistance. Assisting with the Supplemental Security Income (SSI)/Social Security Disability Insurance (SSDI) application process can be challenging for case managers who lack capacity and expertise. Training caseworkers to document disability and submit complete, high-quality applications using the SSI/SSDI Outreach, Access and Recovery (SOAR) model improves efficiency and outcomes. Nationally, 65% of applications using the SOAR model are approved, with decisions received in an average of 81 days in 2015. The SOAR Online Course was created to expand training opportunities for individuals to learn how to effectively assist with SSI/SSDI applications for individuals experiencing or at risk for homelessness. From October 1, 2014 to September 30, 2015, 1049 individuals from 49 states, Washington, DC, and Puerto Rico successfully completed the SOAR Online Course. The course is a unique public health training model; in that, it incorporates a realistic and multimodal practice SSI/SSDI application with comprehensive feedback provided by experts. Local SOAR leaders around the county are trained to facilitate and guide groups through the course. This study evaluated data on online course usage, user experience, and the translation from learning to practice for online course trainees. We found that successful course completions were most concentrated in areas that had local SOAR leaders, trainees through the online course had higher data entry rates about case outcomes in the SOAR Online Application Tracking system, and that trainees reported a high satisfaction rate with the course and comprehensive feedback. The evaluation found that key success factors for online training models include the integration of a practice case component (or other generative learning activity), support from local facilitators, and feedback and technical assistance for trainees.
机译:对于无家可归的残疾人来说,在没有帮助的情况下获得社会保障残疾福利的机会非常低。对于缺乏能力和专业知识的案件管理员来说,协助补充安全收入(SSI)/社会安全残疾保险(SSDI)申请流程可能会面临挑战。培训案例工作者使用SSI / SSDI外展,访问和恢复(SOAR)模型记录残疾并提交完整的高质量申请,从而提高效率和结果。在全国范围内,批准使用SOAR模型的应用程序占65%,2015年平均收到81天的决定。创建SOAR在线课程的目的是扩大培训机会,使个人了解如何有效地为个人提供SSI / SSDI应用程序帮助经历或有无家可归的危险。从2014年10月1日到2015年9月30日,来自49个州,华盛顿特区和波多黎各的1049个人成功完成了SOAR在线课程。该课程是独特的公共卫生培训模式;在此方面,它结合了现实的多模式实践SSI / SSDI应用程序以及专家提供的全面反馈。培训了该县各地的SOAR领导人,以在整个课程中为团体提供便利和指导。这项研究评估了在线课程使用情况,用户体验以及在线课程学员从学习到实践的转换数据。我们发现,成功完成课程的地区最集中于拥有本地SOAR负责人的地区,通过在线课程学习的学员在SOAR在线应用程序跟踪系统中获得的案例结果数据录入率更高,并且学员对课程和培训的满意度很高。综合反馈。评估发现,在线培训模型的关键成功因素包括实践案例组成部分(或其他生成性学习活动)的整合,本地服务商的支持以及对受训者的反馈和技术援助。

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