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首页> 外文期刊>Review of Public Administration and Management >A Study to Determine the Impact of Management on Public ServiceMotivation in Public Sector Employees
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A Study to Determine the Impact of Management on Public ServiceMotivation in Public Sector Employees

机译：确定管理对公共部门员工公共服务动机影响的研究

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摘要

The intentions of this project are to provide information on the developing concept of Public Service Motivation (PSM) in Public Employees, specifically academic advisors in higher education. Initially there will be a review of existing literature on public service motivation and academic advisement. Specific topics will include research on desired rewards, developmental factors of PSM, organizational effects on PSM, measurement of PSM, how PSM influences performance, and methods to impact PSM. With a review of the literature in consideration, a research study will follow. It will be specific to the relationship, if any, of PSM and Management.The study examines twelve academic advisors with six different supervisors. Each advisor and supervisor were interviewed and their responses were collected to a pre-determined set of questions that identify their Public Service Motivation levels. That data was organized and compared with other responses to observe trends and factors that impact the PSM levels across advisors. The conclusion of the study was that management does have a significant impact on PSM levels in academic advisors. This is important as it suggest the need for additional training and development of supervisors to more successfully capture and utilize high PSM levels in public servants.
机译：该项目的目的是提供有关公职人员，特别是高等教育中的学术顾问的发展理念的信息。最初，将对有关公共服务动机和学术建议的现有文献进行回顾。具体主题将包括对期望的报酬，PSM的发展因素，PSM的组织影响，PSM的度量，PSM如何影响绩效以及影响PSM的方法的研究。在考虑文献综述的情况下，将进行一项研究。如果有的话，它将特定于PSM和管理部门之间的关系。该研究调查了12名学术顾问和6名不同的主管。对每位顾问和主管进行了访谈，并收集了他们对确定其公共服务动机水平的预定问题的回答。整理数据并与其他响应进行比较，以观察影响顾问中PSM水平的趋势和因素。研究的结论是，管理确实会对学术顾问中的PSM水平产生重大影响。这很重要，因为它表明需要对主管进行更多的培训和发展，以更成功地捕获和利用公务员中较高的PSM水平。

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