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The Qualities Needed for a Successful Collaboration: A Contribution to the Conceptual Understanding of Collaboration for Efficient Public Transport

机译:成功协作所需的素质:对高效公共交通协作概念理解的贡献

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The creation of an efficient public transport system requires collaborations between formal independent organizations. This paper examines collaborations between public and private organizations and passengers, with the aim of contributing to the conceptual understanding of collaborations on public transport. The study begins by describing previous research on collaboration in the public transport area and in other research fields analytically relevant for public transport. Accordingly, collaboration is defined as an attempt to overcome problems with collective action and to transform a situation in which the various organizations operate independently into a situation where they act in concert to achieve shared objectives. The collaboration process involves the establishment of joint rules and structures that govern the relationship and behavior of the organizations. According to this definition, collaboration is a more sophisticated form of collective action than is indicated by terms such as “co-operation” or “coordination”. Fully-functioning collaboration can be described as a form of “co-action”, as opposed to “individual action”. In co-action, formal independent organizations together reap the benefits of working together and achieve more than if they had acted alone. Co-action can be regarded as a gradual trust-building process that requires qualities such as mutual confidence, an understanding of other organizations’ motivations, and joint problem formulation.
机译:建立有效的公共交通系统需要正式的独立组织之间的合作。本文研究了公共和私人组织与乘客之间的合作,目的是促进对公共交通合作的概念性理解。该研究首先描述了先前在公共交通领域以及与公共交通分析相关的其他研究领域中的合作研究。因此,协作被定义为试图克服集体行动中的问题并将各种组织独立运作的情况转变为他们共同行动以实现共同目标的情况的尝试。协作过程涉及建立共同规则和结构,以管理组织之间的关系和行为。根据这一定义,协作是一种比“合作”或“协调”等术语所表示的更为复杂的集体行动形式。可以将功能全面的协作描述为“合作”的形式,而不是“个人行为”。在合作中,正式的独立组织共同收获了合作的好处,并取得了比单独行动更胜一筹的收益。合作可以看作是逐步建立信任的过程,需要诸如互信,了解其他组织动机以及共同提出问题等素质。

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