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首页> 外文期刊>Paediatrics & Child Health >Family bedside orientations: An innovative peer support model to enhance a culture of family-centred care at the Stollery Children’s Hospital
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Family bedside orientations: An innovative peer support model to enhance a culture of family-centred care at the Stollery Children’s Hospital

机译：家庭在床边的方向：一种创新的同伴支持模式，以增强Stollery儿童医院的以家庭为中心的护理文化

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This paper presents family bedside orientations, an innovative bedside peer support model for families of paediatric patients piloted in one unit at the Stollery Children’s Hospital in Edmonton, Alberta. The model invites family members of former patients back to the hospital as volunteer peer mentors responsible for meeting one-on-one with current inpatient families to provide a listening presence, discuss patient safety practices and encourage families to participate in their child’s care. Using qualitative and quantitative data collection methods, the model was evaluated over 1 year (December 2014 to December 2015). Data sources included peer mentor field notes (from 163 visits) detailing the number of family bedside orientations completed by peer mentors and how they interacted with families, as well as post-visit family (n=35) surveys, Hospital-Child Inpatient Experience Survey data, peer mentor (n=6) questionnaires, focus groups with unit staff (n=10) and interviews with members of the project leadership team (n=5). Our findings indicated that family bedside orientations became an established practice in the pilot unit and positively impacted family care experiences. We attribute these successes to championing and support from unit staff and our multidisciplinary project leadership team. We discuss how our team addressed family privacy and confidentiality while introducing peer mentors in the unit. We also highlight strategies used to integrate peer mentors as part of the staff team and enhance peer support culture in the pilot unit. Practical considerations for implementing this model in other paediatric environments are provided.
机译：本文介绍了家庭床边方向，这是一种创新的床边同伴支持模型，适用于在艾伯塔省埃德蒙顿的Stollery儿童医院的一个单元中试用的小儿科患者家庭。该模型邀请以前患病的家庭成员作为自愿同伴导师回到医院，负责与当前住院的家庭进行一对一会面，进行倾听，讨论患者的安全做法，并鼓励家人参与其子女的照料。使用定性和定量数据收集方法，对该模型进行了为期一年（2014年12月至2015年12月）的评估。数据来源包括同伴指导者现场笔记（来自163次访问），详细记录了同伴指导者完成的家庭床边定向的次数及其与家庭的互动方式，以及探视后家庭（n = 35）调查，医院-儿童住院患者体验调查数据，同行指导者（n = 6）问卷，与单位员工的焦点小组（n = 10）以及与项目领导团队成员的访谈（n = 5）。我们的研究结果表明，家庭床旁定向已成为试点单位的既定惯例，并对家庭护理经验产生了积极影响。我们将这些成功归功于部门员工和我们多学科项目领导团队的支持和支持。我们讨论了我们的团队在介绍同行指导者的同时如何解决家庭隐私和机密性。我们还将重点介绍用于整合同行指导者作为员工团队一部分并增强试点部门同行支持文化的策略。提供了在其他儿科环境中实施此模型的实际注意事项。

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