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Ranking of factors on efficiency and effectiveness of the process quality management system certification according to the external auditors' evaluation

机译：根据外部审核员的评估，对过程质量管理体系认证效率和有效性的因素进行排名

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摘要

The paper presents the method of ranking the factors in the study of efficiency and effectiveness of the quality management system certification process which is aligned with the requirements of international standard ISO 9001. During research on the efficiency of the certification of quality management systems we came to the various influencing factors. Therefore, the question was whether to treat each factor equally or whether there are factors that are more important and have a more pronounced effect and greater impact on the certification process. For the study the opinions have been collected of competent experts from the certification institutions or external auditors directly involved in the certification process.
机译：本文提出了一种与国际标准ISO 9001要求相一致的对质量管理体系认证过程的效率和有效性进行研究的因素排序方法。在研究质量管理体系认证效率的过程中，我们来到了各种影响因素。因此，问题在于是否应平等对待每个因素，或者是否存在更重要，影响更大，对认证过程影响更大的因素。为了进行研究，已经从认证机构或直接参与认证过程的外部审核员中收集了有能力的专家的意见。

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