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首页> 外文期刊>Journal of Industrial Engineering and Management >The mediating effect of internal integration on the relationship between supply chain integration and operational performance: Evidence from Moroccan manufacturing companies
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The mediating effect of internal integration on the relationship between supply chain integration and operational performance: Evidence from Moroccan manufacturing companies

机译：内部整合对供应链整合与运营绩效之间关系的中介作用：来自摩洛哥制造公司的证据

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Purpose: This paper aims to explain the direct effect of supply chain integration on operational performance of manufacturing companies and the mediating effect of internal integration on the relationship between external integration and operational performance. Design/methodology/approach: From an organizational capabilities perspective we consider internal integration as a set of intra-organizational capabilities and customer integration and supplier integration as a set of inter-organizational capabilities. In the basis of a sample of 75 Moroccan manufacturing companies, we used PLS – Structural Equation Modeling to study the direct effect of customer integration, internal integration and supplier integration on operational performance of manufacturers and to analyze the mediating effect of internal integration. Findings: The results show that customer integration, internal integration and supplier integration are all positively and significantly related to operational performance of the manufacturer and internal integration mediates relationship between costumer integration and operational performance but not relationship between supplier integration and operational performance. Research limitations/implications: This study focuses on a set of best practices for integrating flows and business processes that industrial companies need to implement in order to create value for final consumer and show how to use internal integration practices to benefit more from external integration. Originality/value: The result of this study extends the developing body of literature on supply chain integration by analyzing the effect of interaction between internal and external integration on the operational performance towards an organizational capabilities perspective in a specific Moroccan industrial context.
机译：目的：本文旨在解释供应链整合对制造公司运营绩效的直接影响，以及内部整合对外部集成与运营绩效之间关系的中介作用。设计/方法/方法：从组织能力的角度来看，我们将内部集成视为一组组织内功能，而将客户集成和供应商集成视为一组组织间功能。在75个摩洛哥制造公司的样本的基础上，我们使用PLS –结构方程模型研究了客户整合，内部整合和供应商整合对制造商运营绩效的直接影响，并分析了内部整合的中介作用。结果：结果表明，客户集成，内部集成和供应商集成均与制造商的运营绩效呈正相关关系，而内部集成则调解了客户集成与运营绩效之间的关系，但没有调解供应商集成与运营绩效之间的关系。研究的局限性/含义：本研究侧重于一组最佳实践，以整合工业公司需要执行的流程和业务流程，以便为最终消费者创造价值，并展示如何使用内部整合实践从外部整合中获得更多收益。独创性/价值：这项研究的结果通过分析内部和外部整合之间的相互作用对运营绩效的影响，扩展了供应链整合的文献，并朝着特定摩洛哥工业背景下的组织能力角度发展。

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