• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>Journal of Nursing Education and Practice >Workplace bullying among nurses working in tertiary hospitals in Enugu, southeast Nigeria: Implications for health workers and job performance
【24h】

Workplace bullying among nurses working in tertiary hospitals in Enugu, southeast Nigeria: Implications for health workers and job performance

机译：尼日利亚东南部埃努古市三级医院工作的护士中的工作场所霸凌行为：对卫生工作者和工作绩效的影响

获取原文
       
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Background: Workplace bullying among nurses has been identified as a major contributor to poor attitude towards duties, and reduction in overall productivity. This study examined the occurrence and effects of behaviors that constitute workplace bullying among nurses in tertiary hospitals in Enugu, Southeast Nigeria. Methods: Data were collected from 286 nurses working in 4 tertiary hospitals in Enugu State, Southeast, Nigeria, using a modified 22-item Negative Acts Questionnaire (NAQ) for measuring bullying behaviors in the workplace, and a 26-item General Health Questionnaire (GHQ)?? for measuring the impact of bullying. Results: The prevalence of workplace bullying among nurses working in tertiary hospitals in Enugu is reported to be high. Data provided by the respondents in relation to prevalence was greatly affected by poor knowledge of what constitutes workplace bullying among nurses. A total of 82.6% of the respondents reported that they have been victims of workplace bullying. Behaviors observed most (on daily basis) over the 6-month period preceding the study include gossiping (22.0%), backbiting (18.7%), excessive workload without supervision (17.3%), failure to respect privacy (13.1%), intimidation (12.6%), humiliating someone in front of others including patients (12.1%) and unfair allocation of job and postings (8.4%). The main perpetrators of workplace bullying were identified by 76% of the respondents as senior nurses overseeing hospital wards/units, 84.1% of the respondents also indicated that nurses in junior cadre were the main targets. Female nurses were identified as the main perpetrators and targets of workplace bullying among nurses by 93.9% and 92.1% of the respondents respectively. The reported impact of workplace bullying among nurses include anger (50.5%), an intention to travel abroad because of the feeling that the prevalence is less there (33.6%), anxiety (21.5%), frustration (16.8%) and strained social relationships amongst colleagues (11.2%). Conclusions: Workplace bullying (mainly from senior nurses to junior ones) is highly prevalent and has significant impact on the health, job performance and retention rate of nurses working in tertiary hospitals in Enugu. Poor knowledge of what constitutes workplace bullying among nurses, relational aggression and female oppression have great implication in the prevalence, nature of bullying behaviors exhibited, characteristics of the perpetrators and the outcome of workplace bullying among the nurses. In order to reduce the prevalence of workplace bullying among nurses working in tertiary hospitals in Enugu, the nurses do not only require education on what constitutes workplace bullying, they also need adequate information about how to communicate respectfully with each other in the workplace. Nurse leaders and hospital administrators should also constitute disciplinary committees, encourage nurses to report the incidence of workplace bullying, punish perpetrators as well as protect those who report the cases from further attacks of bullying through establishment of policies to regulate interpersonal relationships among nurses.
机译：背景：护士之间的工作场所欺凌被认为是对工作职责态度差和整体生产率下降的主要原因。这项研究调查了尼日利亚东南部Enugu的三级医院护士中构成工作场所欺凌行为的发生及其影响。方法：使用经修改的22项负面行为问卷（NAQ）来衡量工作场所中的欺凌行为，并使用26项一般健康问卷（NAQ），从尼日利亚东南部Enugu州4家三级医院的286名护士中收集数据。 GHQ）？？用于衡量欺凌的影响。结果：据报道，在埃努古的三级医院工作的护士中，工作场所欺凌的发生率很高。受访者提供的与患病率有关的数据受到护士对构成工作场所欺凌行为的了解不足而受到极大影响。总计82.6％的受访者说，他们一直是工作场所欺凌的受害者。在研究开始前的6个月内，大多数（每天）观察到的行为包括闲聊（22.0％），咬人（18.7％），工作量过多而无监督（17.3％），不尊重隐私（13.1％），恐吓（ 12.6％），侮辱他人，包括患者（12.1％）以及工作和职位分配不公（8.4％）。 76％的受访者确定工作场所欺凌的主要肇因者是负责监督医院病房/单位的高级护士，84.1％的受访者还指出，初级干部护士是主要目标。分别有93.9％和92.1％的受访者认为女护士是工作场所欺凌的主要肇事者和目标。报告的工作场所欺凌对护士的影响包括愤怒（50.5％），出国旅行的意图，因为感觉那里的患病率较低（33.6％），焦虑（21.5％），沮丧（16.8％）和紧张的社会关系在同事中（11.2％）。结论：工作场所欺凌（主要是从高级护士到初级护士）非常普遍，并且对在Enugu的三级医院工作的护士的健康，工作表现和保留率有重大影响。对护士工作场所欺凌的构成，关系攻击和女性压迫的了解不足，对患病率，所表现出的欺凌行为的性质，肇事者的特征以及护士之间的工作场所欺凌的结果具有重要意义。为了减少在Enugu的三级医院工作的护士中工作场所欺凌的发生率，护士不仅需要接受有关构成工作场所欺凌的教育，而且他们还需要足够的信息，以了解如何在工作场所相互尊重地沟通。护士负责人和医院管理者还应组成纪律委员会，鼓励护士报告工作场所欺凌事件，惩处肇事者，并通过制定规范护士之间人际关系的政策来保护举报案件的人免受欺凌行为的进一步攻击。

著录项

相似文献

  • 外文文献
  • 中文文献
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号