• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>BMC Public Health >The influences of patient's trust in medical service and attitude towards health policy on patient's overall satisfaction with medical service and sub satisfaction in China
【24h】

The influences of patient's trust in medical service and attitude towards health policy on patient's overall satisfaction with medical service and sub satisfaction in China

机译：患者对医疗服务的信任度和对健康政策的态度对中国患者对医疗服务的总体满意度和亚满意度的影响

获取原文
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Background It is widely accepted that patient generates overall satisfaction with medical service and sub satisfaction on the basis of response to patient's trust in medical service and response to patient's attitude towards health policy in China. This study aimed to investigate the correlations between patient's trust in medical service/patient's attitude towards health policy and patient's overall satisfaction with medical service/sub satisfaction in current medical experience and find inspiration for future reform of China's health delivery system on improving patient's overall satisfaction with medical service and sub satisfaction in considering patient's trust in medical service and patient's attitude towards health policy. Methods This study collaborated with the National Bureau of Statistics to collect a sample of 3,424 residents from 17 provinces and municipalities in a 2008 China household survey on patient's trust in medical service, patient's attitude towards health policy, patient's overall satisfaction and sub satisfaction in current medical experience. Results Patient's overall satisfaction with medical service and most kinds of sub satisfaction in current medical experience were significantly influenced by both patient's trust in medical service and patient's attitude towards health policy; among all kinds of sub satisfaction in current medical experience, patient's trust in medical service/patient's attitude towards health policy had the largest influence on patient's satisfaction with medical costs, the influences of patient's trust in medical service/patient's attitude towards health policy on patient's satisfaction with doctor-patient interaction and satisfaction with treatment process were at medium-level, patient's trust in medical service/patient's attitude towards health policy had the smallest influence on patient's satisfaction with medical facilities and hospital environment, while patient's satisfaction with waiting time in hospital was not influenced by patient's trust in medical service/patient's attitude towards health policy. Conclusion In order to improve patient's overall satisfaction with medical service and sub satisfaction in considering patient's trust in medical service and patient's attitude towards health policy, both improving patient's interpersonal trust in medical service from individual's own medical experience/public trust in medical service and improving patient's attitude towards health policy were indirect but effective ways.
机译：背景技术在中国，患者对患者对医疗服务的信任度以及对患者对健康政策态度的反应是对患者产生总体满意度和亚满意度的普遍认可。本研究旨在调查患者对医疗服务的信任度/患者对医疗政策的态度与患者对当前医疗经验的总体满意度/对医疗服务/亚满意度之间的相关性，并为未来中国医疗服务体系改革以提高患者的整体满意度提供启发。在考虑患者对医疗服务的信任以及患者对健康政策的态度时对医疗服务的满意度。方法：本研究与国家统计局合作，在2008年中国家庭调查中收集了来自17个省市的3,424名居民的样本，调查结果显示患者对医疗服务的信任度，患者对医疗政策的态度，患者的总体满意度和当前医疗水平的亚满意度经验。结果患者对医疗服务的总体满意度和当前医疗经验中大多数次要满意度均受患者对医疗服务的信任度和患者对健康政策态度的影响。在当前医疗经历的各种亚满意度中，患者对医疗服务的信任/患者对健康政策的态度对患者对医疗费用的满意度影响最大，患者对医疗服务的信任/患者对健康政策的态度对患者满意度的影响在医患互动和对治疗过程的满意度处于中等水平的情况下，患者对医疗服务的信任/患者对健康政策的态度对患者对医疗设施和医院环境的满意度影响最小，而患者对在医院等待时间的满意度为不受患者对医疗服务的信任/患者对健康政策的态度的影响。结论为了提高患者对医疗服务的整体满意度和在考虑患者对医疗服务的信任以及患者对健康政策的态度时的亚满意度，既要从个人自身的医疗经验/对医疗服务的公共信任中提高患者对人的医疗服务信任度，又要提高患者的对医疗服务的满意度。对卫生政策的态度是间接但有效的方式。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号