Value-in-use of e-maintenance in service provision: survey analysis and future research agenda

Maria Holgado; Marco Macchi; Luca Fumagalli

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Value-in-use of e-maintenance in service provision: survey analysis and future research agenda

机译：服务中电子维护的使用价值：调查分析和未来研究议程

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Abstract: Servitisation strategies entail many benefits to manufacturing industry. In this context, e-maintenance can bring support to new industrial services by enhancing the effectiveness of service delivery processes, thus, improving the ultimate benefits obtained by service provision. This article presents a study on the value-in-use that different technological innovations can offer to maintenance service provision. The final results of a survey capturing experts’ knowledge into a method for value analysis are discussed and eventually a future research agenda is suggested to investigate further how the use of e-maintenance technologies can potentiate the value-in-use of industrial service provision.

机译：摘要：服务化战略为制造业带来了很多好处。在这种情况下，电子维护可以通过提高服务交付过程的有效性来为新的工业服务提供支持，从而改善通过服务提供获得的最终利益。本文提出了一项关于不同技术创新可以为维护服务提供提供使用价值的研究。讨论了将专家知识吸收到价值分析方法中的调查的最终结果，并最终提出了未来的研究议程，以进一步调查电子维护技术的使用如何增强工业服务提供的使用价值。

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《IFAC PapersOnLine》 |2016年第28期|共6页
作者
Maria Holgado; Marco Macchi; Luca Fumagalli;
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中图分类自动化技术、计算机技术;
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Value-in-use of e-maintenance in service provision: survey analysis and future research agenda

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