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A Framework for Agile Global Software Development: The Case of an International Software Company in Egypt

机译:敏捷的全球软件开发框架:埃及一家国际软件公司的案例

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Objectives: Presenting the results of an Egyptian branch of an international company as a case study. The existing gap in the knowledge types and the impact of the lack interaction was investigated within the structure of the company team. Methods: This study is an exploratory case study. To enhance the data collection process and to answer the study’ questions, the following three phases were performed: interviews, online survey, and interviews. A descriptive statistical analysis and root – cause analysis were used to analyze the online survey in quantitative and qualitative attributes and a general framework coding for a thematic analysis to analyze the interviews. Finding: The results explore that: (1) the current structure of the Egyptian branch of an international company case study distributed teams faces an existing gap in the knowledge types (domain, technical, and application). (2) The existing gap in both of domain and technical knowledge leads to a gap in the application knowledge. (3) The lack of using qualified document, recording audio and video meetings between the distributed teams, Co-located practice, wikis (asynchronous tool) besides email, and the yearly planned formal training and training course create root causes for the existing knowledge gap. (4) Qualified document is standardized and contains the both test cases and user stories. (5) Recording audio and video meetings between the distributed teams especially in complex project is an excellent feedback. (6) The strategy of the Co-located practice, where the designers (offshore members) travel to collocate with Client engagement team (onshore team) during the requirements document preparing, is preferred by the most participants than the opposite. Application/Improvement: Capturing the existing gap in knowledge types for the agile partial offshoring model will lead to improving this model. Which increase the software quality and decrease delivery time and cost for international software development companies and software development’ clients.
机译:目标:以案例研究的形式介绍一家国际公司埃及分公司的结果。在公司团队的结构中调查了知识类型上的现有差距以及缺乏互动的影响。方法:本研究为探索性案例研究。为了增强数据收集过程并回答研究中的问题,执行了以下三个阶段:访谈,在线调查和访谈。使用描述性统计分析和根本原因分析来分析在线调查的定量和定性属性,并使用通用框架编码进行主题分析以分析访谈。发现:结果发现:(1)国际公司案例研究的埃及分支的当前结构分布式团队面临着知识类型(领域,技术和应用)方面的现有空白。 (2)领域和技术知识方面的现有差距导致了应用知识方面的差距。 (3)缺少使用合格的文档,在分散的团队之间录制音频和视频会议,在同一地点进行实践,除了电子邮件之外的Wiki(异步工具)以及年度计划的正式培训和培训课程是造成现有知识差距的根本原因。 (4)合格的文档是标准化的,并且包含测试用例和用户案例。 (5)记录分布式团队之间的音频和视频会议,尤其是在复杂项目中,这是一个很好的反馈。 (6)在需求文档准备过程中,设计者(离岸成员)与客户参与团队(在岸团队)一起旅行的协同办公策略是大多数参与者所青睐的,而不是相反。应用/改进:捕获敏捷局部离岸模型在知识类型上的现有差距将导致对该模型的改进。从而提高了软件质量,减少了国际软件开发公司和软件开发客户的交付时间,并降低了成本。

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