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首页> 外文期刊>International Journal of Environmental Research and Public Health >The Impact of COVID-19 on Tourist Satisfaction with B&B in Zhejiang, China: An Importance–Performance Analysis
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The Impact of COVID-19 on Tourist Satisfaction with B&B in Zhejiang, China: An Importance–Performance Analysis

机译：Covid-19对浙江B＆B旅游满意度的影响：重要性 - 绩效分析

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摘要

After the outbreak of COVID-19 (especially in the stage of tourism recovery), the bed and breakfast (B&B) tourism industry faced big challenges in improving its health strategies. B&Bs are very important for the tourism industry in China and many other countries. However, few studies have studied the impact of B&Bs, under COVID-19, on tourism in China. Our paper is among one of the first studies to investigate the impact of COVID-19 on tourist satisfaction with B&Bs in China. The work/travel restrictions started from 20 January 2020, and work/after travel resumed from 20 February 2020 in Zhejiang, China. Data were collected from 588 tourists (who experienced B&Bs in Zhejiang, China) from a WeChat online survey, from 1 March to 15 March 2020. The current study attempted to fill the gap by studying the changing tourist satisfaction levels with B&Bs before/after COVID-19. Moreover, some suggestions are given to the B&B industry for tourism resumption after COVID-19 by an importance–performance analysis (IPA).
机译：在Covid-19爆发后（特别是在旅游恢复的阶段），住宿加早餐（B＆B）旅游业面临改善其健康策略的巨大挑战。 B＆B对中国和许多其他国家的旅游业非常重要。然而，很少有研究已经研究了B＆B，Covid-19下的B＆B在中国旅游业的影响。我们的论文是第一次研究Covid-19对中国B＆B的旅游满意度的影响之一。工作/旅行限制从2020年1月20日开始，工作/在旅行中从2012年2月20日恢复在中国浙江。从3月1日至2020年3月15日至3月15日，从588名游客（浙江省的B＆B，中国经历了B＆BS）收集了数据。目前的研究试图通过在Covid之前/之后使用B＆BS的旅游满意度水平来填补差距-19。此外，通过重要性 - 绩效分析（IPA），对Covid-19之后的旅游恢复，对B＆B工业提供了一些建议。

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