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Influence of Brand Management on Rivalry for Consumers in the Mobile Telecommunication Industry

机译:品牌管理对移动电信行业消费者竞争的影响

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Business companies in the world today regardless of the industry invest in Brand management in order to win consumer loyalty to their brands. This way the companies become relevant in business by increasing their market share and revenue in form of profits. The purpose of the study was to establish the Influence of Brand Management on Rivalry in the Mobile Telecommunication Industry. The objectives of the study were: - to establish factors that affect consumers purchasing behavior and find out how the consumers benefit from the rivalry. The research designs used was descriptive survey designs. The target population consisted of 289,380 inhabitants of Eldoret municipality. The study sample consisted of 399 inhabitants of Eldoret Municipality who were selected using simple random sampling technique. From the research findings, the study established that there is rivalry between the mobile telecommunication providers on major brands including internet connectivity, mobile money transfer, short message service and voice call services. Consumers benefit as a result of reduced product prices, quality services, and fast internet connections. Several factors that affected purchasing behavior were income and employment levels. The study concluded that employment and income were the main factors that motivate and affect the purchasing behavior of consumers. The study also concluded that consumers benefit from rivalry resulting from good brand management by mobile telecommunication operators. Key words: purchasing behavior, brand management, rivalry, telecommunication industry, Eldoret
机译:今天的业务公司今天不管行业投资品牌管理,以赢得消费者忠诚于他们的品牌。这样,这些方式通过增加利润形式的市场份额和收入来实现业务。该研究的目的是建立品牌管理对移动电信行业竞争的影响。该研究的目标是: - 建立影响消费者购买行为的因素,并了解消费者如何从竞争中受益。使用的研究设计是描述性调查设计。目标人群由289,380个居民的Eldoret市居民组成。该研究样本由使用简单随机采样技术选择的Eldoret市的399名居民组成。从研究结果来看,该研究确定了在包括互联网连接,移动货币转移,短信服务和语音呼叫服务的主要品牌上的移动电信提供商之间存在竞争。消费者因产品价格,优质服务和快速互联网连接而受益。影响购买行为的几个因素是收入和就业水平。该研究得出结论,就业和收入是激励和影响消费者采购行为的主要因素。该研究还得出结论,消费者受益于移动电信运营商的良好品牌管理导致的竞争。关键词:采购行为,品牌管理,竞争,电信业,埃尔多伦

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