...
  • 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>Nursing Open >To feel emotional concern: A qualitative interview study to explore telephone nurses’ experiences of difficult calls
【24h】

To feel emotional concern: A qualitative interview study to explore telephone nurses’ experiences of difficult calls

机译：为了感受情绪关注：一个定性的面试学习，探索电话护士的困难电话的经历

获取原文
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Aim To describe telenurses’ experiences of difficult calls. Design A qualitative approach with a descriptive design was used to gain a deeper understanding of the telenurses’ experiences. Methods The data were collected in spring 2017 through semi‐structured interviews with 19 telenurses at call centres and primary healthcare centres and were analysed with qualitative content analysis. Results Becoming emotionally concerned is central to the telenurse’s experiences of difficult calls. Difficult calls are accompanied by feelings such as inadequacy, uncertainty and anxiety, which can be described as emotional tension. Emotional tension refers to situations when the caller’s expressed emotions were conveyed to the telenurses and altered their state of mind. The telenurses stated that difficult calls that cause them to become anxious remain in their thoughts and go through their minds repeatedly, making a deep impression.
机译：旨在描述TeleNures的困难电话的经历。设计具有描述性设计的定性方法被用来深入了解TeleNures的经历。方法通过半结构化访谈，通过呼叫中心和初级医疗中心的1977年春季采访收集数据，并进行了定性内容分析。结果在情感上担心是临时呼吁的核心经验。困难的电话伴随着不足，不确定和焦虑的感觉，这可以被描述为情绪紧张。情绪紧张率是指呼叫者表达的情绪被传达给遥测并改变了他们的心态时的情况。 TeleNures表示困难的呼叫导致他们担心仍然留在他们的思想中，并反复通过他们的思想，对留下深刻的印象。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号