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首页> 外文期刊>Patient Preference and Adherence >Evaluating the level of satisfaction of patients utilizing first-level health facilities as a function of?health system performance rating in the province of Elazig, Turkey
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Evaluating the level of satisfaction of patients utilizing first-level health facilities as a function of?health system performance rating in the province of Elazig, Turkey

机译：评估利用一级卫生设施的患者满意度作为职能？Elazig省的卫生系统绩效评级，土耳其

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Purpose: This study was conducted to determine the level of satisfaction of patients utilizing first-level health care facilities as a function of health system performance rating in Elazig province of Turkey.Methods: The study was conducted between December 2013 and March 2014 at the family health centers in the Elazig province center. For collecting the data in the cross-sectional study conducted with 1,290 patients, personal data form for patients and the Turkish version of European Patients Evaluate General/Family Practice scale was used.Results: Of the patients who participated in the study, 54.3% were female. According to the general average scores received by the patients from European Patients Evaluate General/Family Practice-TR Patient Satisfaction Survey questions, average scores of male patients were found to be higher than those of female patients. Scores of the divorced and widow patients were higher compared to other groups, but this was not statistically significant. Average scores of the patients whose educational status is secondary school were higher compared to other groups. Scores of the patients with children were higher compared to those without children. Scores of the patients whose occupation was farming were higher compared to the other groups of occupation. Scores of the patients whose income was TL 1,001–2,500 were found to be higher compared to other patients. Scores of the patients who stated that they never had difficulty in access were higher compared to others, but this was not statistically significant. Average scores of the patients who had chronic diseases and patients who stated to have physical handicap were higher compared to those who did not have chronic disease and physical handicap, but these differences were not found to be statistically significant, either.Conclusion: There is a statistically significant difference between the patients’ demographic characteristics (sex, educational status, occupation, and income status) and their levels of satisfaction with the family medicine practice.
机译：目的：该研究是为了确定利用一级卫生保健设施的患者满足程度，作为土耳其Elazig省的卫生系统绩效评级。方法：该研究在2013年12月至2014年3月在家庭中进行了Elazig省中心的健康中心。为了收集用1,290名患者进行的横断面研究中的数据，使用患者的个人数据形式和欧洲患者的土耳其版评估一般/家庭实践规模。结果：参加该研究的患者，54.3％是女性。根据欧洲患者患者的一般平均分数评估一般/家庭实践 - TR患者满意度调查问题，发现男性患者的平均评分高于女性患者。与其他群体相比，离婚和寡妇患者的得分更高，但这并不统计学意义。与其他群体相比，教育地位是中学的患者的平均评分较高。与没有孩子的人相比，儿童患者的评分较高。与其他职业群体相比，占领耕种的患者的评分较高。与其他患者相比，收入为1,001-2,500的收入为1,001-2,500的患者的评分。与他人相比，表示他们从未在接入中遇到困难的患者的分数，但这并不统计学意义。与没有慢性疾病和物理障碍的人相比，患有慢性疾病和患者的患者的平均分数较高，但这些差异没有被发现是统计学意义。结论：有一个患者人口统计特征（性，教育状况，占用和收入地位）之间的统计学意义及其对家庭医学实践的满意度。

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