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首页> 外文期刊>Journal of medical Internet research >Online Health Information Seeking Using “#COVID-19 Patient Seeking Help” on Weibo in Wuhan, China: Descriptive Study
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Online Health Information Seeking Using “#COVID-19 Patient Seeking Help” on Weibo in Wuhan, China: Descriptive Study

机译：在武汉武汉的Weibo上使用“＃covid-19患者求助”寻求在线健康信息：描述性研究

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Background First detected in Wuhan, China in December 2019, the COVID-19 pandemic stretched the medical system in Wuhan and posed a challenge to the state’s risk communication efforts. Timely access to quality health care information during outbreaks of infectious diseases can be effective to curtail the spread of disease and feelings of anxiety. Although existing studies have extended our knowledge about online health information–seeking behavior, processes, and motivations, rarely have the findings been applied to an outbreak. Moreover, there is relatively little recent research on how people in China are using the internet for seeking health information during a pandemic. Objective The aim of this study is to explore how people in China are using the internet for seeking health information during a pandemic. Drawing on previous research of online health information seeking, this study asks the following research questions: how was the “#COVID-19 Patient Seeking Help” hashtag being used by patients in Wuhan seeking health information on Weibo at the peak of the outbreak? and what kinds of health information were patients in Wuhan seeking on Weibo at the peak of the outbreak? Methods Using entity identification and textual analysis on 10,908 posts on Weibo, we identified 1496 patients with COVID-19 using “#COVID-19 Patient Seeking Help” and explored their online health information–seeking behavior. Results The curve of the hashtag posting provided a dynamic picture of public attention to the COVID-19 pandemic. Many patients faced difficulties accessing offline health care services. In general, our findings confirmed that the internet is used by the Chinese public as an important source of health information. The lockdown policy was found to cut off the patients’ social support network, preventing them from seeking help from family members. The ability to seek information and help online, especially for those with young children or older adult members during the pandemic. A high proportion of female users were seeking health information and help for their parents or for older adults at home. The most searched information included accessing medical treatment, managing self-quarantine, and offline to online support. Conclusions Overall, the findings contribute to our understanding of health information–seeking behaviors during an outbreak and highlight the importance of paying attention to the information needs of vulnerable groups and the role social media may play.
机译：背景技术首次在中国武汉检测到2019年12月，Covid-19大流行延长了武汉的医疗系统，对国家的风险沟通努力提出了挑战。在传染病爆发期间及时获得优质的医疗保健信息可以有效地减少疾病的传播和焦虑感。尽管现有研究已经扩大了我们对在线健康信息寻求行为，流程和动机的知识，但很少有调查结果已被应用于爆发。此外，最近有关中国人们如何使用互联网在大流行期间寻求健康信息的研究。客观本研究的目的是探讨中国人们如何使用互联网在大流行期间寻求健康信息。借鉴前面的在线健康信息寻求研究，这项研究问了以下研究问题：武汉患者在爆发的高峰期寻求武汉患者的“＃covid-19病人寻求帮助”哈希特方式是如何使用的。在武汉患者在爆发的高峰期寻找武汉的患者是什么类型的健康信息？使用实体识别和文本分析的方法对微博10,908个帖子，我们通过“#Covid-19患者寻求帮助”确定了Covid-19患者，并探讨了他们在线健康信息寻求行为。结果Hashtag帖子的曲线提供了对Covid-19大流行的公众关注的动态图片。许多患者面临困难进入离线保健服务。一般来说，我们的调查结果证实，中国公众使用互联网作为健康信息的重要来源。发现锁定策略被发现切断患者的社会支持网络，防止他们寻求家庭成员的帮助。能够在线寻求信息和帮助，特别是对于在大流行期间有幼儿或年长成年人的人。高比例的女性用户正在寻求健康信息，并帮助他们的父母或家里老年人。最多搜索的信息包括访问医疗，管理自治区和脱机到在线支持。结论总体而言，调查结果有助于我们在爆发期间对健康信息寻求行为的理解，突出关注弱势群体信息需求的重要性，社会媒体可能发挥作用。

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