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IT Infrastructure Library (ITIL) framework approach to IT Governance

机译：IT基础架构图书馆（ITIL）IT治理框架方法

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摘要

Managing and using IT services is considered very important for modern businesses to improve their performance. IT Governance supports businesses to plan and control the IT investments to achieve their business objectives. IT Governance is part of enterprise governance which contributes to the management of IT resources, with focus on prioritization and justification of IT investments, controlling, budgeting and defining authorization levels. IT Infrastructure Library (ITIL) is one of the IT Governance frameworks that provides a systematic approach to IT Governance. In reference to this research, the study is based on secondary data. The study is focused on understanding the ITIL framework in relation to IT Governance. Additionally, this paper contributes to IT investments and IT resource management in an organization, starting with technological changes, reduction of operating costs, maintenance, decisionmaking process with the focus to improve organization sustainability.
机译：管理和使用IT服务对于现代企业来提高其性能非常重要。 IT治理支持企业计划和控制IT投资以实现其业务目标。 IT治理是企业治理的一部分，有助于管理IT资源，重点是对IT投资，控制，预算和定义授权级别的优先次序和理由。 IT基础架构库（ITIL）是IT治理框架之一，为IT治理提供了系统的方法。参考本研究，该研究基于次要数据。该研究专注于了解ITIL框架与IT治理。此外，本文促进了一个组织的投资和IT资源管理，从技术变革，降低运营成本，维护，决策过程，重点，以改善组织可持续性。

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