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An Interactive Dashboard Using a Virtual Assistant for Visualizing Smart Manufacturing

机译：使用虚拟助手的交互式仪表板可视化智能制造

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In the era of Industry 4.0, manufacturing sites are becoming more sophisticated and connected with the aid of Information Technology (IT) and Industrial Internet of Things (IIoT) infrastructure. What makes a smart manufacturing enterprise as opposed to a traditional one is the ability to solve existing problems and predict issues to fix them before they occur while creating advantaged value. Dashboards, assisting decision-makers in business markets, can organize data from machines, sensors, and workers into a real-time visual representation. They provide a quick overview of how your entire business is operating and where you stand in relation to the key performance indicators for supporting the development toward more resource-efficient and sustainable processes. However, if users need more information related to the indicators shown on the dashboard, current approaches mainly rely on human effort to search and retrieve the information. The lack of interaction between the dashboard and users often results in inconvenient operations and limits the usage of the tool, especially in the manufacturing industry. In this study, an interaction design is developed to resolve the issue. The proposed dashboard is developed by a three-layer structure including data layer, processing layer, and presentation layer. A virtual assistant is introduced to play the role of a mediator between the dashboard and the user. It provides users with a natural language interface to communicate, directly interacts with the dashboard on users’ behalf, and actively reminds relevant personnel to expedite data collection. Compared with the traditional human-machine interface, the adoption of this lightweight and easy-to-use design can not only create a frictionless and intuitive experience but also ensure that data is displayed in a timely manner.
机译：在工业4.0时代，制造地盘借助信息技术（IT）和工业互联网（IIOT）基础设施越来越复杂。是什么使智能制造企业与传统的制造企业相反的是解决现有问题的能力并预测在创造优势价值时发生解决问题的问题。仪表板，协助商业市场中的决策者，可以将数据从机器，传感器和工人组织成实时视觉表现。他们提供了快速概述整个业务如何运营，以及您与关键绩效指标相对支持，以支持更具资源效率和可持续的流程。但是，如果用户需要与仪表板上显示的指示器相关的更多信息，则目前的方法主要依赖于人工努力来搜索和检索信息。仪表板和用户之间缺乏互动往往会导致不方便的操作，并限制工具的使用，特别是在制造业中。在这项研究中，开发了一种互动设计来解决问题。所提出的仪表板由三层结构开发，包括数据层，处理层和呈现层。引入虚拟助手以扮演仪表板和用户之间的中介的作用。它为用户提供了自然语言界面进行通信，代表用户直接与仪表板互动，并积极提醒相关人员加快数据收集。与传统的人机界面相比，采用这种轻便易用的设计，不仅可以创造无摩擦和直观的体验，还可以确保及时显示数据。

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