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Oh really, O'Leary?

机译:哦,真的,O'Leary?

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For a business with a reputation for treating customers with an indifference bordering on hostility, Ryanair has done rather well. The Irish low-cost carrier is Europe's biggest airline, transporting 8om passengers a year. It is still growing, and raking in pots of cash. Michael O'Leary, its abrasive boss, says the common perception is that Ryanair's tickets are so cheap that travellers will 'crawl over broken glass' for them. Why then did he use the firm's annual general meeting in September to announce a new, softer Ryanair? Perhaps he worries that new European rules on state aid will force him to put up prices and that flyers will expect more for their money. Or that he is losing out to easyjet, a slightly less downmarket carrier. Or maybe all those tales of woe from flyers are weighing on Mr O'Leary's conscience? OK, scrub that last one.
机译:对于一家以对待敌对态度漠不关心而闻名的企业,瑞安航空的表现相当不错。爱尔兰的低成本航空公司是欧洲最大的航空公司,每年运送800万名乘客。它仍在增长,并大量赚钱。该公司负责人的迈克尔·奥利里(Michael O'Leary)说,普遍的看法是,瑞安航空的机票是如此便宜,以至于旅客会“爬碎玻璃”。那么,为什么他要在9月份的公司年度股东大会上宣布新的,更软的瑞安航空公司?也许他担心欧洲关于国家援助的新规定将迫使他提高价格,而传单将期望他们的钱更多。或者说他正在输给Easyjet,后者是一家稍微便宜些的廉价航空公司。还是所有那些传单上的悲惨故事都在压制奥利里先生的良心?好,擦洗最后一个。

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    《The economist》 |2013年第8858期|58-58|共1页
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