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Investigating the role of psychological need satisfaction as a moderator in the relationship between job demands and turnover intention among nurses

机译：研究心理需求满意度作为调节者在护士的工作需求与离职意愿之间的关系中的作用

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Purpose Job demands can contribute to nurses' turnover intention and this can have an impact on health services among the general population. It appears important to identify the work environment factors associated with turnover intention, as well as the psychological resources liable to act on this relationship. Drawing on self-determination theory (SDT), the purpose of this study (n=1179) is to investigate the relationship between two job demands (role ambiguity and role conflict) and turnover intention, as well as the moderating role of basic need satisfaction (autonomy, competence and relatedness) within these relationships. Design/methodology/approach This cross-sectional study was conducted among nurses (Quebec, Canada). Nurses completed an online questionnaire. To test the proposed moderating effect of satisfaction of the three psychological needs (i.e. autonomy, competence and relatedness) in the relationship between job demands (i.e. role ambiguity and role conflict) and turnover intention, path analysis was conducted using Mplus v.8 (Muthen and Muthen, 2017). Two models, one for each demand, were tested. Findings As expected, role ambiguity and role conflict are positively related to turnover intention. Results reveal a significant interaction between role ambiguity and satisfaction of the need for autonomy in the prediction of turnover intention. The satisfaction of the need for competence and the satisfaction of the need for relatedness did not moderate the relationship between role ambiguity and turnover intention. Satisfaction of the need for autonomy moderated the relationship between role conflict and turnover intention. Moreover, results revealed a significant interaction between role conflict and satisfaction of the need for competence in the prediction of turnover intention. Satisfaction of the need for relatedness did not moderate the relationship between role conflict and turnover intention.Social implications By promoting a sense of effectiveness and feelings of self-endorsement at work, health care establishments can reduce nurses' turnover intention and help prevent staffing shortages among this important work group. Originality/value Although past research shows that workers' motivational profile can modulate the relationship between characteristics within the work environment and workers' functioning, studying the quality of work motivation is not sufficient to completely understand the factors that can influence workers' reactions to job demands. Need satisfaction is crucial to the development and maintenance of high quality motivation. Evaluating need satisfaction as a moderator in the stressor-strain relationship could offer a better understanding of the psychological experiences that can promote workers' adaptation to their work environment. To date, no study has investigated the buffering role of psychological needs in the stressor-strain relationship.
机译：目的工作需求可以促进护士的离职意愿，并且可能对普通人群的卫生服务产生影响。识别与离职意图相关的工作环境因素以及易于对此关系起作用的心理资源似乎很重要。基于自决理论（SDT），本研究（n = 1179）的目的是调查两个工作需求（角色歧义和角色冲突）与离职意向之间的关系，以及基本需求满足的调节作用这些关系中的（自主性，能力和相关性）。设计/方法/方法这项横断面研究是在护士（加拿大魁北克）中进行的。护士完成了在线问卷。为了测试在工作需求（即角色歧义和角色冲突）与离职意向之间的关系中，三个心理需求（即自主性，能力和相关性）的满足所建议的调节作用，使用Mplus v.8（Muthen）进行了路径分析和Muthen，2017年）。测试了两种模型，每种模型一种。结果正如预期的那样，角色歧义和角色冲突与离职意图成正相关。结果表明，角色歧义性和对离职意图的预测中对自治需求的满足之间存在显着的相互作用。对能力需求的满足和对相关性需求的满足并未缓和角色歧义性与离职意图之间的关系。对自治需求的满足缓和了角色冲突与离职意图之间的关系。此外，研究结果表明，角色冲突和对离职意图的预测中对能力需求的满足之间存在显着的相互作用。对相关性需求的满足并没有缓解角色冲突与离职意向之间的关系。社会影响通过提高工作效率和自我认可的感觉，医疗机构可​​以减少护士的离职意向并帮助防止人员短缺。这个重要的工作小组。独创性/价值尽管过去的研究表明，工人的动机特征可以调节工作环境中的特征与工人的职能之间的关系，但研究工作动机的质量不足以完全理解影响工人对工作需求反应的因素。 。需求满足对于开发和维持高质量动机至关重要。通过评估压力-压力关系中的主持人的需求满意度，可以更好地理解可以促进工人适应工作环境的心理体验。迄今为止，还没有研究调查心理需求在应激源-应变关系中的缓冲作用。

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